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Hi all can anyone help me to repair a callpilot mini hardware? All the LEDs are coming up except the status LED. Any idea?

Hi all, Is there any option to remove "One Moment Please" message from Callpilot,because one of my client want to put their message instead of this. Thanks.

Hi all, Recently i have connected an External Paging system to our new BCM 450,but it is not working.This same paging system was working with our old BCM 400. Anything special required for BCM 450? Thanks.

Hi all How to download Log file from bcm 400 rls 3.7 Thanks.

Sorry its rls 5.0.22

Hi all What are the necessary configurations i need to do on IP Office 500 (Upgraded to Rls 6)for better voice clarity on customer LAN. Thanks.

This is happening not for all calls after 4 to 6 attempts i can communicate with the other party fully.If it is a packet routing error means it should happen all the times, am i correct?

I have checked with one analog phone connected to the main branch BCM,at that time also the result was same.

Hi all I have three BCMs (two BCM 450s & a BCM 50) networked together using H.323 trunks,we are using IP phones in all our branches.Now we are experiencing oneway speech between the branch calls,this is happening not for all calls but most of the calls are with oneway speech.Can anyone help me...

I am using the same format as you mention above.Whenever I tried to upload the converted .vbk file it is saying invalid file.

Hi all I am trying to upload one message file but it is not taking by the callpilot.I am using callpilot player Build 2.50.06.27.I can record messages though telset. Please check the callpilot start up info. CallPilot 150 Boot Loader V1.5.19 (C) 2001 Nortel Networks...

Yes it is the problem with CO, they are expecting 8digits from BCM side.when we changed the OLI to 8digit it seems working. Thank you all...

Yes i am having problem with dialing out from BCM,all the incoming calls are landing to proper extensions.I am sure that the service type is Overlap.

Check the Line pool which is accessed by access code 9 and add that perticular Line pool to DN 234.

Hi I am having trouble in sending digits to CO.Our CO is going to add one more digit to existing numbers,the problem is whenever i am trying to call that new number range the reveiver cannot see the full number ie, the first digit is missing.I am using BCM 200 from my side with new number...

Hi guys In 9630 IP phone dialed number editing function is not working.I have enabled this feature from system-parameters-features.Other 9600 series phones are working fine but i dont know what happened to that perticular set. Any idea........... Thanks..

Hi all, I am trying to configure modem (US Robotics usb modem) access to s8300 server,but i don't know the configurations i have to do.Can anyone help me on this? Thanks in advance...