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Extension Mobility Logout Issue
@whykap - Thanks for your help. I talked to the superviser yesterday and apparently they used to log out of the queue but this problem started and they changed the proceedure to just signing out of ext mobility only. Having know this the reboot I did 6 weeks ago probably solved the problem. Im...- DavidStrand
- Post #6
- Forum: Cisco: Call Manager
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Extension Mobility Logout Issue
That makes perfect sense. They are not logging out of the queue (They never had to before). Can you explain to me how to have them log out of the queue from the phone? Is there away to have them auto log out of the queue when they log out of extension mobility? Any idea on why it has worked...- DavidStrand
- Post #3
- Forum: Cisco: Call Manager
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Extension Mobility Logout Issue
We are using Callmanager 4.1 IPCC Express. Our Call Center uses Extension Mobility for user log log into and out of phones. Our Routing Script looks at if users are logged in and routes calls to them if they are. When agents log out of the phone at the end of the day calls get routed to the...- DavidStrand
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- Replies: 6
- Forum: Cisco: Call Manager
