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seting the ncos to 1 did the trick thanks alot!

I just posted earlier but i dont see it in the forums so reposting. I'm trying to search for a thread on changing a number to only access 800 and local calls only. below is a build of the current phone. what od i need to cahgne in order to get this to work? Switch is an 81c thanks! DES...

just as a verification. i cannot ld 20 chg an acd set right??? i just want to add two things... that means complete rebuild correct?

ok, all seems to be fine. it was how she was logging in. only thing i need to do is change it again to get her message button working and have her number forward to VM. thanks for the input!

phone just wont let her logon. just gives busy signal when she puts in her agent ID.

Ok, first thx for all the help i have ever got here. anyways, i needed to setup a spv phone so i outed the old build and recreated it. This is my first complete new phone build and being a supervisor phone and on a ACD it makes it even more challenging. Everything seems close to right but she...

but what exactly is the name of that device so i know for future reference?

got it... ES X TN 020 0 01 10 TYPE 3904 CDEN 8D CTYP XDLC CUST 0 KBA 1 FDN 8499 TGAR 1 LDN NO NCOS 4 SGRP 0 RNPG 23 SCI 0 SSU LNRS 16 XLST CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA GRLD CRPD STSD MWA RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1 POD DSX VMD CMSD SLKD CCSD...

its connected. it was working earlier but i wasn't paing attention to waht i was doing and accidentally outed it.. oops..... Well, once i fix it once at least i will know how to again and again. so i should start a new build and the kba would go in the cls ?

how do i go about programming the keys on a 3904 that has a phone extension extender? I have this box to the right that shows about twenty lines and wehn i add numbers to it they just keep going on the phone instead of the box. never had to work with this before. below is the start of what i...

well, i never have issues moving phones... but i am waiting for the switch to drop again so ican try and get a error log and do a soft reset instead of full shutdown. Without the MOV command life would certainly suck.

it usally happens late at night or early morning. I'm pulling that report now and will review through it and post back what i find. but what happens is i get that call that all phoens are dead. both analog and digital. so i reset the switch. pull all the covers off and power it down. once i...

right on. i'll check it out and try to start making a daily log of these error files. Sorry for the late reply. Wife ahd to visit the hospital. Thanks. I'll get back to you.

I have an 81c that randomly crashes about once a month. How do i go into the switch to look for errors or anything else that might cause it to crash? I can prt the info and post up just need to know where to go for it. all phones show extensions but no dial tone. so i reset everything and...

81c. but i ended up getting it by changing the terminal type to wyse 75. thanks though

You can forward the call to a voicemail box. at least on a 81c you can. TYPE ACD CUST 0 ACDN 8416 MWC NO DSAC NO MAXP 4 SDNB NO BSCW NO ISAP NO AACQ NO RGAI NO ACAA NO FRRT 51 FRT 12 SRRT NRRT FROA YES NCFW 8441 (call forwarding) FNCF NO FORC NO RTQT 0 SPCP NO OBTN NO RAO NO CWTH 1...

Having dificulties getting my keyboard working. I can login into mermail but cant hit ctrl-r to get the meridain screen up. i am using vt-220emulation but cant get in.. any hints? thanks

network we have cisco 2950s' spread throughout. I know with shoretel you have to use POE switches. I am assuming the same with the avay product.

I am looking into converting from an 81c nortel to voip. I have looked at shoretel and was impressed with the capability to not only use ip phones but it also had plugins to use analog as well. Does avaya have this capability? also your thoughts on the product would be great. Do you feel it...

i thoguht the programming was wrong on the phone as well. just shceduled an upgrade on one of the loops with sprint for thurday night. hopefully that might help with it.