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Dears, I'm getting the follwoing error when upgrading the IP Office 406 V2 from 3.2.69 to 4.2.23 "All selected units failed to transfer". has any body experienced the same? Kind Regards, Salama Awadallah Telecom Engineer Future Technology-Dubai

Dears, I would like to remove the contact store and install it again on the same machine. What are the needed steps to do this? How can we take backup for the important files (Databsae, configurataions ...etc? And, after installing again, what are the steps to restore the same configuration...

I have inserted a new DVD, I can access it now, but the status on the witness did not changed. Kind Regards, Salama Awadallah Telecom Engineer Future Technology-Dubai

What is the name of the log file that can be modified in terms of space? Where it is located also? I'm sorry to ask these questions, since I'm not familiar with the database. Kind Regards, Salama Awadallah Telecom Engineer Future Technology-Dubai

I have added this subject to Microsoft SQL Server fourm. Kind Regards, Salama Awadallah Telecom Engineer Future Technology-Dubai

Dears, I'm having the following alarm in the AVAYA IP Office contact store When I did check for the backup Major Alarm: Error purging database. Reason: [Mircosoft][SQLServer]The log file for database 'eware' is full. Backup the transaction log file for the database to free up some log space...

Dears, I'm having the following alarm in the contact store when I did check for the backup Major Alarm: Error purging database. Reason: [Mircosoft][SQLServer]The log file for database 'eware' is full. Backup the transaction log file for the database to free up some log space. Can any body...

Dears, when I was checking the archiving problem I was having the following errors: Major Alarm: No disk available for call archive and old archive disk (calls0002) is inserted, but archiver needs the current disk (calls0002) or blank disk. On Web Admin, I have in System Overview: Current...

Dears, I'm currently programming CMS R16 on sun T5120. I was able to modify the contents of Data Storage Allocation, but I Cannot Edit the contents for the Free Space Allocation. I can see only view contents after choosing the ACD name, I'm seeing the option to modify. Is there any change in...

What is the easy way to upgrade 1608 IP Phone in IP Office 4.1? Do I have to use MV-TEL, or using the default directory of manager (C:/Program Files/AVAYA/IP Office/Manager) where the bin file & 46xxsettings file involved. The upgrade will be performed in order to solve the issue of call logs...

Af it is not possible, can we put an external device to the telephones called (Beep Tone Generator)instead? Kind Regards, Salama Awadallah Telecom Engineer Future Technology-Dubai

Dears, Can we have periodic beeb every 5 seconds in IP Office Contact Store while the call is under recording? Kind Regards, Salama Awadallah Telecom Engineer Future Technology-Dubai

I did that command, but it is still the same. (The spped & duplex are still unkown). Kind Regards, Salama Awadallah Telecom Engineer Future Technology-Dubai

Can we activate the EC500 on attendant console, either it is desktop or softconsole? Kind Regards, Salama Awadallah Telecom Engineer Future Technology-Dubai

Hello all, I had configured the ip interfaces for S8510 Media Server. Both Ethernet 0 and Ethernet 3 which they were they dedicated for Control Network, and (Customet Network & Processor Ethernet)respectively have been configured for 100MB and Full Duplex. Only, the control network speed was...

Finally it is resolved after doing the following: (1)-System features: Music (or Silence) on Transferred Trunk Calls? call-wait (2)COS: Trk-to-Trk Transfer Override = y But I'm not sure which one solved the issue, and are they related for this case (Auxiliary Trunk and External Music...

********Ext 428 holding x464 LIST TRACE time data VOIP data from: 172.16.8.18:50772 12:59:23 Jitter:1 1 0 0 0 0 0 0 0 0: Buff:12 WC:0 Avg:1 12:59:23 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0 VOIP data from...

VECTOR DIRECTORY NUMBER Extension: 52 Name*: Test Music Vector Number: 52 Attendant Vectoring? n Meet-me Conferencing? n Allow VDN Override? n...

yes it is allowing, and it can be heared through VDN, but not on hold. Kind Regards, Salama Awadallah Telecom Engineer Future Technology-Dubai

I have external MOH source connected to an auxiliary trunk card port. The music can be heared when you call the VDN which have this music as a step of its dedicated vecotor, but it cannot be heared while the caller is on hold. what could be the reason? Kind Regards, Salama Awadallah Telecom...