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  1. natedog98

    Call Forwarding not working for external calls

    the destination on the incoming call route is x236. i am headed back to the customer this afternoon and will make a Monitor trace and post it.
  2. natedog98

    Call Forwarding not working for external calls

    I don't think that the short code is the problem because the actual short code works. When i dial the short code it goes to the correct voicemail box. Also when the call forwarding is on, and internal calls get forwarded correctly to the voicemail using the short code. It's only when an...
  3. natedog98

    Call Forwarding not working for external calls

    the mailbox i'm trying to forward the calls to is a different mailbox than the users mailbox... it's a general mailbox for the office. and the line is ringing just to the user, no hunt group, in my ICR the destination is the users extension
  4. natedog98

    Call Forwarding not working for external calls

    I have a direct line set up for a user and i have a button set up for call forwarding all which is supposed to forward all calls to a short code i created (*88) to leave a voicemail. When button is pushed and call forwarding is activated, internal calls from other extensions dialing the users...
  5. natedog98

    Checking Voicemail from an outside line

    I am having trouble with checking voicemail while calling in from an outside line. If i call into the office and the receptionist answers and i want to check my voicemail she transfers me to my extn and when the voicemail greeting starts to play and i hit 8 on the keypad and nothing happens...
  6. natedog98

    IP DECT Base Stations

    is there a basic rule of thumb to determine how many base stations i will need to cover an area? assuming that there is nothing major that will cut down the signal
  7. natedog98

    IP DECT Base Stations

    What is the range for these base stations? what is the area of coverage
  8. natedog98

    System Reboot caused problems

    Yes I ordered the upgrade license Just waiting now for avaya to register and send me the license Thanks for the help!
  9. natedog98

    System Reboot caused problems

    That's what I originally suspected as well, I have ordered the license from avaya and hope that's all that it needs Thanks
  10. natedog98

    System Reboot caused problems

    IP Office 500V2 Rls 8 Were experiencing problems with accessing voicemail, when users tried to get into voicemail they would experience dead air or busy signal. I rebooted the system to see if this would fix the problem, the only problem is that the phone system never came back up and on the...
  11. natedog98

    IP office 500v2 auto attendant

    Thanks guys i knew that it was possible to do i just couldn't remember how to do it. Thanks for the quick replies
  12. natedog98

    IP office 500v2 auto attendant

    but i thought you can only choose another group as the overflow, i have tried that way too and it would only let me choose another group and not the auto attendant
  13. natedog98

    IP office 500v2 auto attendant

    Can anyone tell me how to set up the auto attendant to answer if no one pick up the call. I have set up a hunt group to ring when the main line number is dialed and i assumed i could select the auto attendant as the fallback extension but i could not do so. i want the auto attendant to answer...

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