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Automatic idle no reason
A manager has run a few tests for me and we have discovered that whenever the idle "y" soft key is used it produces this automatic idle no reason outcome on the report.- dblippy
- Post #4
- Forum: Aspect contact/call center solutions
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Automatic idle no reason
I am using aspect telset at work and have been accused of putting myself to the back of the queue by pressing release and ready. The report that the manager runs is showing "automatic idle no reason" 00:00 seconds in some instances it shows about eight instances of it one after the other. Is...- dblippy
- Thread
- Replies: 4
- Forum: Aspect contact/call center solutions
