HEy Guys,
I an update for this one. I finally got a senior engineer from cox to change the voltage of the lines from HIGH to LOW setting on their equipment and poof the problem went away. So thanks cox for taking 5 months to fix a simple flick of a switch.
Tim
Well I got another box. THis would be box 3. I also installed the box with the GATI protective cable. Still no good. I dont know. The only I can think is COX services.
Tim
OKay. I installed a bcm 50 2.0. Upon installaion notice static on line3 (line63) on system. The problem got worst so I just RMA the box and replaced it. Today took NEW box to same location ans still have the same problem. On both boxes you can break dial tone on line postion 2. Got out the...
Hey guys,
The setup:
BCM 400 4.0
DSM 32
DTM PRI 23 channel
Call center
Question:
Is there a way to limit how many channels of the pri that can hit a skill set. I dont want 1 skill set to take over the whole call center.
Thanks again guys.
Tim
Well. I have this same set up on another bcm400.
When I do a Feature 62 I should get a tone then the TIM should wait for the zone entry. But it did not work. On the avaya it works but not on the norstar. I TIM dip switch settings on set to accept the page port. I dont know hopefully next...
Hey Guys,
This really pissed me off today. Heres the Setup
BCM 4.0
Bogen TIM
Bogem CPU
Bogen ZPM
Cut over BCM from a workin Avaya Partner System ( paging work fine )
Paging on BCM. Hooked on page port. So I do a feature 62 to access paging but cannot access the zones 01 or 02 ( two zones_)...
Can someone help me out with some call restriction. I just want a 7100 not able to access outside lines ( Line pool A access code 9. Then be able to do a Feature 68 with a password to be able to make calls.
Thanks
Programming some of my first 4.0s. Where is my Wizards? DN Renumber and system startup. Phone Templates? Did they just get rid of the wizrds or I am just missing it.
Thanks
Tim
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