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  1. josephr123

    9620L PDB no handset audio

    An update. There is a "push to talk button" that is actually labelled HOLD on these phones. It is not a hold button so I guess I will just peel off the sticker that they placed on it.
  2. josephr123

    9620L PDB no handset audio

    I am installing secure 9620L PDB SIP phones and the handset has no audio. The speaker works fine but the microphone is disabled on purpose. Is there a special power requirement? If I plug in a regular 9620L phone it works fine. Any thoughts? Joe
  3. josephr123

    Error in [41]: ConfigCredentialLDAP FAILED

    I am installing a 4.0 with exchange 2007 back end and I am getting this error, I remember it being a password problem with an MSS back end and I have changed the password on the AD server twice and still can't get by this. Here are the last few lines of the mmrep.xml Detail Value="14:04.09...
  4. josephr123

    IA770 Alarm VP VOIP IP CA 11 MIN

    I get this alarm whenever the MEDPRO loses connectivity with the processor( ie. firmware upgrades, patch cord swap, etc..)I know what causes it but the only way I can seem to remove it is to reset the server and that seems a bit extreme. I don't see any reference to it in the documentation...
  5. josephr123

    IP Softphone will not login

    We did a reset system 4 and that worked and now the IP softphones are working.
  6. josephr123

    IP Softphone will not login

    Yeah, we tried 3 different extensions too.
  7. josephr123

    IP Softphone will not login

    We are trying to login to a CLAN board and it never seems to get there, a list trace of the PC show this 12:38:55 rcv RRQ endpt 10.36.1.161:14745 switch 10.36.0.48:1719 ext 12:39:00 rcv RRQ endpt 10.36.1.161:14745 switch 10.36.0.48:1719 ext 12:39:05 rcv RRQ endpt 10.36.1.161:14745 switch...
  8. josephr123

    4610SW IP phones locking up between screens...

    I have something similar. If we plug in a phone and then don't put an extension right away ie within 5 minutes it goes to discovering 10.x.x.x and the only way to get it back is to unplug the phone and plug it back in. These are "temp" desks so different users go in every day. "hold reset"...
  9. josephr123

    LSP filesync fails

    The IP addresses are correct in configure server and the LSP shows in service/idle it is a CM 3.0.1 in the main server so list survivable is not valid command.
  10. josephr123

    LSP filesync fails

    I have an LSP that was recently installed and the translations were saved on the initial install but has failed every night since. Tha sw versions are different but i thought the LSP could be higher than the main server. I can sftp to the LSP and the network stuff all looks good. I have 4 other...
  11. josephr123

    MM314 POE issue

    hey Mitch, if you reset the gateway does it still work? I found 1 that the card worked until a reset. I have downgraded my 3 gateways to 25.30 and they work and Avaya told me they were aware of the problem and are working on it.
  12. josephr123

    Firmware Upgrade G250 fails

    Never mind, I guess it just likes to give you a scary warning. After I upgraded BankB and it reset to BankA the firmware was in fact upgraded.
  13. josephr123

    Firmware Upgrade G250 fails

    I am trying to upgrade a g250 to 27.27.0 using the USB port and it seems to load OK but after it finishes writing the file to the gateway I get "Lifetime validation test failed" in my last erroe field and the firmware stays at 26.31.0, what am i doing wrong? Joe
  14. josephr123

    Is it possible to notify a pager of a message?

    Were you able to fix this?? I am having a problem with 3.1 MSS back end, I can call a phone with notify me but it will not call the paging system. Here is what we have in there. I am trying to have MM outcall a number, extension 23111 wait for a prompt for a pager number 148 and then send the...
  15. josephr123

    Heartbeat errors to the MSS (1642 events)

    The MSS gives a major alarm every time this happens though. I think that avaya can change the threshold on just that alarm though so that it won't call our alarmtrax every 17 hours.
  16. josephr123

    Heartbeat errors to the MSS (1642 events)

    Has anybody else installed a 3.1? I am at another site that was installed by someone else and there are 1642 errors here as well, every 17 hours and 19 minutes. Must be a bug somewhere. This one has SP 1 also. Avaya tier 3 is still looking.
  17. josephr123

    Heartbeat errors to the MSS (1642 events)

    Thanks Ken I looked at that and Private was the first choice. Hopefully TAC can resolve or they will get an alarm from the MSS every 17 hours and 41 minutes.
  18. josephr123

    Heartbeat errors to the MSS (1642 events)

    Yes the MAS is working fine. It can't really tell if it fails during the heartbeat error but I may be able to find out today. I have a ticket opened and maybe they can come up with something. Maybe the Extreme I am plugged into for the Private LAN or the Cisco for the Corporate LAN does maint...
  19. josephr123

    Heartbeat errors to the MSS (1642 events)

    I am getting this error in only 1 of 3 MAS's every 17 hours and 41 minutes. I have 3.1 with SP1 and 310104 patch. This alarms the MSS also with alarm code 900 major, I thought the patch would fix it but it has not. The timing is exact too 17:41 every time. Any thoughts before I call Avaya??
  20. josephr123

    error in [41] configcredential LDAP failed when running dct on MAS

    Spelling counts in the trusted server fields on the MSS. DAMN I cannot beleive I missed that.

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