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  1. rclements1

    Micollab Mobile Client on server 8.1.2.103 can't answer 3th party SIP (intercom) call is dropped

    this is a part of the trace showing SDP options and codecs
  2. rclements1

    Micollab Mobile Client on server 8.1.2.103 can't answer 3th party SIP (intercom) call is dropped

    MiCollab softphone answers a call and connection is dropped instantly. WR trace shows 488 not acceptable from the intercom Invite is g711a and in a second attempt even all codecs (g7221 G722 g711a g711u and f729) (unrestricted codecs on the MBG V10.1.0.264 and Prack is enabled) you can state...
  3. rclements1

    Can I set a Collect Digit Timeout in a Nupoint mailbox ?

    This Timeout is a FCOS or LCOS ?
  4. rclements1

    Can I set a Collect Digit Timeout in a Nupoint mailbox ?

    Ive got a mailbox announcement with an option " ... or press 0 to be tranferred to the Centralist" I would like a Collect Digit Timer to run for 5 seconds before entering the nupoint voicemail box to allow callers to press the digit 0.. I Can't find the appropriate FCOS or LCOS
  5. rclements1

    MiVB Console 'Operator Absent' routing options

    Hi Billz66, thank you for you're quick reply ! this customer has 2 locations with 3 MiVB-Consoles in total.. tenanting is no option here.. I don't really understand the first solution. LDN (local Directory Number ?) can you help me a bit more. the first alternative 1 is huntgroep with a...
  6. rclements1

    MiVB Console 'Operator Absent' routing options

    Hi Guys, does anyone of you have a solution fot the following problem: MiVB Console answers all calls.. when not answering a incomming call the caller is presented with a RAD message from the 1st alternative. my problem. MiVB Console wants to use the "operator absent" function - when absent...
  7. rclements1

    Need to use a script to logout all Group members after a working day. can someone help me ?

    We have OIG running for Google integration .. but what Application should I use.. ?
  8. rclements1

    Need to use a script to logout all Group members after a working day. can someone help me ?

    Hi Jemson .. the customer doesn't work with ACD agents.. but normal users in Groups
  9. rclements1

    Need to use a script to logout all Group members after a working day. can someone help me ?

    I know there's a way with visual basic ... there was a script to logout all hotdeskusers at night.. this option is availible within the MiCD now .. but not the option Absent. The users can't be logged out because they personally have to be called on there DDI number ..
  10. rclements1

    Micollab 6 has no Outlook PIM integration option even after Enable the 'Outlook Extensions'

    It's office 2016 and Micollab 6.0509.0 so Ill have to wait :-(
  11. rclements1

    Micollab 6 has no Outlook PIM integration option even after Enable the 'Outlook Extensions'

    screenshothttp://files.engineering.com/getfile.aspx?folder=dd3fe479-a5f4-45d6-a6e8-866138f9b442&file=2016-02-12_08-35-26.jpg
  12. rclements1

    Micollab 6 has no Outlook PIM integration option even after Enable the 'Outlook Extensions'

    Micollab 6 has no Outlook PIM integration option even after Enable the 'Outlook Extensions' in the custom setup .. please advice !http://files.engineering.com/getfile.aspx?folder=3152c012-cd5e-443a-b99f-a97e7bfd8654&file=2016-02-12_08-35-26.jpg
  13. rclements1

    MiCollab 6 USP - MAC Address already exists in the system

    the mac is programmed in the teleworker ... delete it in the MBG.. and it should work fine
  14. rclements1

    LOGS: call reroute counter exceeded maximum

    What does the mean ? call reroute counter exceeded maximum it's accompanied with the following log: Log Type: Software Log Number: 4107 Severity: Warning Date: 2012/Oct/16 Time: 13:34:24 Source: Call Control - Software Description: EXCEPTION feature disallowed, OFFSET...
  15. rclements1

    Can't make backups anymore - asking for Java

    Please send me a link to MOL .. can't find the TB ! [neutral]
  16. rclements1

    Cannot access Controller after canceling log download

    Ive canceled a logfile download because it took too long. Now the 3300 V10.0 can't be reached by HTML, FTP or TELNET .. the controller is up and running. Does anyone have an idea to get access again without restarting the controller ? (MXe-Server)
  17. rclements1

    5550IP transport channel is down

    Gents, I have 8 5550IPs connected via SRC. All are registered via Teleworker .. calls can be made an received .. but there is an error showning on the bottom right of the screen over the first icon.. "transport channel is down" .. with this error there isn't any names in my telefone directory...
  18. rclements1

    MAC Schedular file format for renumbering via OPS ?

    Perfect... thanx... do you have more script-formats you frequently use ?

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