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Haha your right.... I did an install with 5603s last week and for some reason had that stuck in my head, It is indeed a 5624, a quick look on edocs and its 40022 i need. Thanks for your reply.

I need to add a new SSID onto a 5603 without it being on the network, I'm sure there is an admin code that you can enter to set up the handset from the phone display.I can't for the life of me find it in the manual can anyone remember what it is?

*file based even.

You could just do what we have done in the past. Upload UK ringtone tone as a fail based MOH.

I should have put I'm on the latest firmware and using the latest version of PDM. After a bit of trial and error I figure it out. The handsets had been set to World global 802.11 and after I changed this to ETSI the handsets reconnected. Thanks for your replys

Hi All, I have a couple of Mitel 5624s that no longer connect to the wifi after a firmware upgrade to the access points. I ran a WiFi scanner and got all the correct authentication methods for the network and have used the usb base to program the phones still with no joy. I have put the phones...

If you want it so the user can answer the call without having to press the multi call button you will have to change the COS on that extension to have ringing line select set to yes. Ringing Line Select Select "Yes" to permit a person using a Mitel display telephone to answer a ringing...

We have an issue with the sort order on all star entries when using session manager. On the section where you choose day of the week, date and time someone has pressed the name tab at the top and rearranged the page layout. I have tried the obvious such just pressing name again or selecting...

Thanks for the replies i have just tested the tennant solution and aslong as the tennants are set to be able to call between each other this worked. Thanks

They get the generic site wide MOH. I have just tested this inhouse with our MXe as a trunking gateway housing the path while the agent on a vMCD. When i put the call on hold with the agent I got the MOH of the trunking gateway.

I have been trying to find a solution for this problem and not having much joy. The set up for the site is a standard multi node system. Calls come into a Trunking gateway which has the paths programmed on which distributes calls to an MXe server which has agents goups, agents and devices...