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Call director then mailbox, the mailbox greeting playing twice

mailbox is playing the greeting twice sporatically nupoint is 6.0 MSL is 10. outside callers are here the mailbox greeting twice we have changed the fcos no change rerecorded the greeting no change taken out the mailbox and put back in no change any thoughts?

What is the procedure to add licenses to a controller that has no access to the internet using the software installer tool? we used to use our laptops as the gateway and take the controller off line the network, butr we cannot take the unit off the network during regular hours?

the wake up call is being set at the console and the the room is just going to ring

How many wake up calls will the controller do at one time? Eg. if i set 25 wakeup calls for say 7am and have 20 ports for vmail how many rooms will get a call at 7am?

we have a customer with a BLF on a 5340 set, and she would like the blf not to flash when the monitored set is in DND, Cannot find and documentation saying that it can be turned off for DND any thoghts

The IP Phone is on the Primary controller running Release 7.1 because of Nice Recording Software, the set fails over to the Secondary controller running Release 4.0 SP3. The set will download the new firmware from the 4.0 SP3 secondary controller, when it fails back to the Primary controller...

We are going to deploy two sites in a cluster, when switch B calls overflow to switch A, when switch A puts the call on hold from switch B they want customer to hear the music on hold from Switch B is it possible?

yes it shows both names

I make a second entry for a existing user and extension in the telephone directory and save it, then i check the user and devices form and the switch repopulates this form with this new entry and the existing one Any body noticed this, I am running 5.0 sp2 pr1

I am trying to Display a non prime extension to the outside world but the outgoing always follows the prime number CPN number any thoughts?

One user getting when trying to access there mailbox getting "mailbox in use try again later" any thoughts as to why the mailbox would be use other than recieving a message

Is there a way to display a default name on a 200 icp on PRI other than what is in form 9

do you mean the auto attendant if so go thru mailbox 999

Check your form 22 some times by inserting *6 will work if you follow the tech hand book for pri installing it should work fine

Have a mitel 3300MXE running 4.1 Embeded PRi trunking through a GTD 5, every so often the trunks are not seizable only way to fix is reboot the controller Have changed the T1/E1 card clocking card no difference, anybody seen simular problem Thanks

are cpn tables filled out