Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  1. siaton

    Historical Reports Problem in RCC

    We have installed BCM450.R600.SU.Desktop-003.201203 RCC v2.6.418.0.61.10 but still cannot generate the report until, support have issued commands on sql. use ccrdb update rptcalldataactivitycode set PegTimeStart='2011-12-14 14:51:44.000' where PegTimeStart='2030-10-10 14:51:44.000'...
  2. siaton

    BCM rcc reports- system activity code

    Sorry for that.. When running the Activity code by skillset report, it will display all the activity codes you set plus the system activity code which is built in to the system, just like No peg and Held call abnd which has code id of 9999999999999999 and 9999999999999998. I am getting 'Non...
  3. siaton

    BCM rcc reports- system activity code

    What are the parameters being tagged on NON AGENT activity code? The manual discuss only NO PEG and HELD CALL ABND. The NON AGENT has code id 9999999999999997. Please give advise. Thanks, Abba

Part and Inventory Search

Back
Top