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  1. Haverty

    SCH8788 Error and How to Resolve

    Thank you for the update regarding BFS not working with ACD. Sounds like my director will not be able to see when I am on the phone which should be fine. I am glad I stumbled across this site though in case I have other questions. Thanks everyone for the suggestions and comments. John
  2. Haverty

    SCH8788 Error and How to Resolve

    Thank you! I gave this a try on the student worker phone and my phone. I am not sure this will work either. When I set this up and a call comes into my DN, it does not ring on the other phone, but it shows who is calling. I do have direct access to the switch to make changes, if that is...
  3. Haverty

    SCH8788 Error and How to Resolve

    Thank you! I had tried that, but then when my number is called, it rings on his phone. I actually just did another test here in my office area. I set up SCR 2330 on a student phone. Confirmed the changes took and then tried calling my extension. The phone in my office as well as at the...
  4. Haverty

    SCH8788 Error and How to Resolve

    I am getting the error SCH8788 which when I look it up says: SCH8788 The monitored set may not have an ACD-DN. Severity: Info Is there a way to monitor a set that is part of a ACD? In this case, it is my phone set that our director would like to be able to see when I am on the phone.I am...

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