I agree with BIS, AlarmTraq is your best choice.
It has the unique ability to automatically try to clear the alarm by sending commands to the switch in response to alarms.
The best part is you can control what command(s) are sent to the switch. See...
I found a great set of documents regarding IP Office 3.2 and SNMP improvements and enhancements in the new release.
The people at AlarmTraq are definitly on the ball with 3.2 already, It's only been out a few days and their product is already integrated...
Although MIB (Management Information Base) files are not required for AlarmTraq to operate, MIBs allow AlarmTraq to access management data from supported systems using SNMP.
All MIB files that need to be loaded at startup should reside in the "AlarmTraq\MIB\" directory, and the "MIB_Order.txt"...
We love it. ALarmTraq (www.alarmtraq.com) works well with IP Office systems using SNMP. It's nice to be able to offer proactive remote alarm monitoring for our IP Office clients just like our Definity clients have enjoyed for years.
Setup is easy, in Manager click on 'System' then the 'SNMP'...
We use AlarmTraq to monitor hundreds of sites and send alarm notification via email to our support techs and customers. Goto: www.alarmtraq.com
It's much better than Avaya's "Expert Systems" and doesn't cost a dime after the initial purchase of the software. We not only use it for our own...
Thanks guys, We are going to place an order for the alarmtraq product. It seems to be the best value for us. We ran the evaluation for a week or so and it was very easy to implement.
Has anyone had any trouble making alarmtraq work with an S8700 using PPP connections? We can't find any docs...
orypecos, have a star.
Well put. I found that 'Expert Systems' would receive an alarm from our Definity system but would do nothing with it.
Neither my company nor the end user would be notified by Avaya, and checking the 'list history' would show that even several days after receiving the...
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