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  1. HelperForPBXman

    Error in [60]: UserProfileProssing FAILED

    I also looked on the LDAP settings on the MSS and it is using port 389 and is authenticated or anonymous.
  2. HelperForPBXman

    Error in [60]: UserProfileProssing FAILED

    I am reloading the software on an Avaya provided MAS and and Avaya provided MSS. I have created a new MMDCT file everytime I do the install. The wizard will make it 50 percent through and I receive the error Error in [60] UserProfileProccessing FAILED. How do I get past this error?
  3. HelperForPBXman

    Modular Messaging 5.2 licensing

    I have chosen to reinstall the software because the servers were having other issues
  4. HelperForPBXman

    Modular Messaging 5.2 licensing

    I have installed a new 5.2 Avaya Modular Messaging system. I have Avaya provided equipment (HP360) for the MAS and for the MSS. I installed the license file on the WebLM and it states that I have 1600 seats. I have imported the licenses certificates in VMSC, licensing. The status of the...
  5. HelperForPBXman

    Migrating to Modular Messaging Release 5.2 on HP DL360 G7 server

    I have a customer migrating to Modular Messaging Release 5.2 on HP DL360 G7 server. They are going from 4.0 to 5.2. The 4.0 version is using QSIG to communicate with the Avaya phone switch. We are using SIP integration with the 5.2 version. The documentation is instructing me to convert the...
  6. HelperForPBXman

    Modular Messaging 5.2 Installation

    I have a customer running version 4.0. The configuration is an Avaya MAS as the front end and an Avaya MSS as the backend. The customer bought version 5.2 with new hardware. The hardware is an Avaya provided MAS and MSS. I can install and configure the 5.2 version as a new installation. I...
  7. HelperForPBXman

    Modular Messaging 5.2

    My configuration is an Avaya MAS as the front end and an Avaya MAS as the back end.
  8. HelperForPBXman

    Modular Messaging 5.2

    My customer is currently running Modular Messaging 4.0. The customer bought a new version 5.2 along with new hardware from Avaya. The platform is the HP DL360. I am installing version 5.2 as a new install and want to export the users from the old system and import them into the new system...
  9. HelperForPBXman

    Reload MSS 5.2

    I am doing a new install for Modular Messaging 5.2. I am using the S8800 as my MSS. I had to reload the Red Hat image on the server. How do reload the MSS application software?
  10. HelperForPBXman

    Exporting and Importing Subcribers

    I am currently running Modular Messaging 2.0. I the configuration is an Avaya MAS and an Avaya MSS. I purchased a Dell computer for my new MAS. I purchased from Avaya the new MSS. I am installing version 5.2 of Modular Messaging on the new equipment as a new installation. I want to export...
  11. HelperForPBXman

    Moving Subscribers

    Just to confirm. We are running an Avaya MAS with the Avaya MSS. Are these the steps: Using ASA 1. Export from 3.1 the subscribers 2. Import to 5.2 on the MSS. Do you know of any documentation?
  12. HelperForPBXman

    Moving Subscribers

    We are currently running Modular Messaging version 3.1. I am doing a new installation on a new server and the version is 5.2. I want to export my subscribers from the old version of 3.1 to the new version 5.2. How do I do this?
  13. HelperForPBXman

    Create a Caller Application to Transfer to Voicemail

    I am using an Avaya 8700 with my Modular Messaging Server. We have version 3.0 on the MM. I want to create a caller application to allow the receptionist to hit the transfer button on her phone, enter the number of the caller application and have the call go directly to the voicemail box of...
  14. HelperForPBXman

    Secondary Subscribers

    I am using MM 3.0 When I add a secondary subscriber and save the changes I receive the following error:A secondary extension may not match another PBX or secondary extension (1505)

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