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Hi, HELP!! Our Techs had to do a hard reboot Tuesday, Dec. 16, on our Call Pilot Voice Mail 2.0 system because it was not responding. We have a CS1000 Nortel 5.0 PBX system. After the hard reboot the message waiting lamps are not lite on all phones(1120E). Also, as an administrator, I can...

Hi Guys, Help!!! I am receiving these messages NPR624 and NPR 326 when I tried to enable a card in the MGC cabinet. This is an analog card for faxes on a VOIP CS1000 server. What do these messages mean? This card is used for faxes. I am typing disc 24 1 2, stat 24 1 2. It is showing...

Is there anyway that I can get a record of deleted voice mail messages on a DID number from the Call Pilot Voice Mail system version 5.5? The PBX is the Nortel CS1000 version 5.5. Thank you, Diane Wingo Groundwork0

My customer has a Nortel CS1000 VOIP server 5.5. We are using an Avaya Model-B159 Polycom analog device for teleconference purposes in a large conference room. This device is on a MGC card/analog TN on the CS1000 server. In the morning when she dials the conference number by depressing the...

Hi Everybody, Need your help desperately. I have a Nortel Cs1000 VOIP Version 5 and none of the fax lines can send to 800 or 877 numbers. We dial 9+1 area code and 7 digit number to send faxes. This works but not if you sending to an 800 or 877 number. There are different types of fax...

Hi Everyone, I need to build a phantom number which is a three digit number,975, on the cs1000 server. This number is in my service directory number table for the auto attendant. The 7 digit POTS number is 313 579-4925. I am using the last 3 digits of the number which is 975 because I have a...

Please, please help. Is there any company or indiviual that would be willing to conduct diagnostics via VPN on my CS1000 and Call Pilot both version 5 switch/server? I also need a Tech or somemone to assist me on the day of cut and beyond. The tentatively date is 5/29/13. One of the problems I...

Help!! On CS1000 Version 5 -What load would I go into to find the Call Server and TFTP server IP addresses on CS1000 Version5? Thank you, Groundwork0

Hi, Help,Help!! I am new at the Telecom Administrator position. Customer has a CS1000-Version 5 Nortel/Avaya VOIP system. He wants 3 digit dialing for all users, internally. There are about 70 users who have DID numbers. I have programmed all the DID users with the last 3 digits of the DID...