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  1. dd2maker

    IP Office 500 V2 R8.0 Abnormal Termination

    This is updates for this case: we upgrade the control unit to R8.0 (66) first but it didn't resolve that issue then we replaced control unit and SD card with new one also upgrade the system to R9.1. luckily this time the problem is gone. but I'm still curious about the meaning of this error...
  2. dd2maker

    IP Office 500 V2 R8.0 Abnormal Termination

    that could be good choice. what is last release for R8.0 ? and where can find /download it?
  3. dd2maker

    IP Office 500 V2 R8.0 Abnormal Termination

    I may try both replacing v2 CU and upgrading to latest version like R9.x or even R10.x but only thing I've been worrying about is that due to the schedule, we may not able to upgrade all of 5 systems to same newest version at same time, so if one of system is latest one like R9.x after upgrading...
  4. dd2maker

    IP Office 500 V2 R8.0 Abnormal Termination

    So, is that possible to resolve this issue by replacing CU and upgrading to higher version like R9.0? if doing so, can one system with R9.0 talk to other system which come with different version like R8.1 ? there is no way to get answer from AVAYA developer directly.
  5. dd2maker

    IP Office 500 V2 R8.0 Abnormal Termination

    ?? No one knows this kind of this issue ?
  6. dd2maker

    IP Office 500 V2 R8.0 Abnormal Termination

    Hi Everyone sorry to bother your guy during this weekend plus holiday. I was annoying by one thing recently : our system randomly reboot by itself for few days and I got error message from SSA says: abnormal termination termination cause <DSI Excep> addr=0000001c d=5 pc=f03ecf64 stack=f03ecf1c...
  7. dd2maker

    SQL server 2008 R2 backup restore issue

    yeah, for this related SQL server services, the log on account shows "network services". what account/password supposed to be here? thanks!
  8. dd2maker

    SQL server 2008 R2 backup restore issue

    Hi I'm new to SQL 2008 R2. this is situation I face to: we have 2 servers run a application, for some reason database is on the 2003 server and application itself running on a 2008 R2 (64bit)server. SQL server 2008 R2 is running on both server. now we're going to migrate DB to application...
  9. dd2maker

    Outgoing Call Setting With PRI Trunk

    I re-configured setting of PRI and monitored it this morning. it looks OK so far. will keep tracking. thanks, everyone here.
  10. dd2maker

    Outgoing Call Setting With PRI Trunk

    which means inbound calls is going to be 1 -> 23 by default?
  11. dd2maker

    Outgoing Call Setting With PRI Trunk

    I added 1 of VZ PRI into my IPOffice v2 and would like to set it up this way: all incoming calls following the sequence from channel 1 to 23 and outgoing calls is in another way from 23 to 1. with current version of the system, the choice for "channel allocation" is either "1 > 23" or "23 > 1"...
  12. dd2maker

    Data collecting from every single IPOffice system

    Created a report in XIMA but there is only all SCN showing up instead of individual system list there. Will contact XIMA.
  13. dd2maker

    Data collecting from every single IPOffice system

    Is there any tool which can collect the data like total inbound calls from any one of IPOffice system in voice network? tried using XIMA but it's not able to provide data from individual IPO system.
  14. dd2maker

    Confused with password resetting

    It works to reboot the VM Server. now everything comes back normal. what exactly reason will caused this problem? it seems like there is little communication issue btw IP Office 500 and VM server. anyway, thanks for all of you.
  15. dd2maker

    Confused with password resetting

    I'll try it tonight, thanks!
  16. dd2maker

    Confused with password resetting

    Recently I run into a situation: after reset password for one of user's voice mail through IP Office manager and access this mailbox with new password but got "incorrect login" respond. double checked both manager and VM Pro client and everything is right. so what reason could be? this one never...
  17. dd2maker

    Error: No free channels were available Outgoing group ID 77

    How could it happened over like 30 times per day?
  18. dd2maker

    Error: No free channels were available Outgoing group ID 77

    hi Friends, on one of our IP 500 v2 system, I found this error message periodically. I double checked system setting and it tells me this group ID related to Paging system (paging connect trunk port. I'm not clear the meaning of error: does mean 2 people make paging at same time?
  19. dd2maker

    Ring valume for Incoming calls

    Found it, will try it. thanks again.
  20. dd2maker

    Ring valume for Incoming calls

    So will this 46xxsetings.txt file only works for 46xx model? what about other IP models and how to edit this kind of txt file? thanks!

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