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  • Users: danielbernardi
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  1. danielbernardi

    Anyone installed the new SU06 lineup for CC6

    I made SU07 instalation in 3 customer. Works fine.!http://rapidshare.com/files/286574651/PATCHS_CCMS_RELEASE_6.0.rar.html
  2. danielbernardi

    Contact Center 6 Access Ports

    Ok... Regional Settings is a Windows software in regional settings. SCCS/CCMS: MUST BE IN ENGLISH in default language CALLPILOT: the same CCMA: THE SAME In Application Builder: NEW APPLICATION. GIVE APPLICATION NAME. AFTER THAT, APPLICATION WINDOWS...
  3. danielbernardi

    Contact Center 6 Access Ports

    sorry, "Begin" icon....
  4. danielbernardi

    Anyone installed the new SU06 lineup for CC6

    Service Update SU7 are avaiable. See link below.http://rapidshare.com/files/286574651/PATCHS_CCMS_RELEASE_6.0.rar.html
  5. danielbernardi

    Multicast

    igmp snooping was not configured properly in Switch.
  6. danielbernardi

    Iceadmin password change problem during upgrade

    Change Iceadmin in windows manager before upgrade. Make sure this server dont have password policies.
  7. danielbernardi

    Real Time Displays over VPN

    VPN with IPsec with multicast support works fine. Contivity 1750 works.
  8. danielbernardi

    Contact Center 6 Access Ports

    This is a language issue. Make sure in call pilot app builder application has a box with language after star icon with english. In windows system, in regiona settings, make sure Default language is english. CCMA, configuration, global settings make sure access port is configured properlly.
  9. danielbernardi

    SECC 4.2 Administrator account

    You can change windows acount, but you need change in windows service "mas_backup" password too.
  10. danielbernardi

    Symposium 5.0 scripting

    Try it.... QUEUE TO SKILLSET service_sk WAIT 2 QUEUE TO SKILLSET service1_sk WAIT 2 QUEUE TO SKILLSET service2_sk WAIT 2 QUEUE TO SKILLSET service3_sk WAIT 2 SECTION Check_Age WAIT 30 IF (AGE OF CALL > 30) THEN EXECUTE Requeue END IF EXECUTE Check_Age SECTION Requeue QUEUE TO...
  11. danielbernardi

    CCMS password

    Normally I made a Install with Administrator with password "__ngen!". After instalation process, I change NGen´s passwords. I just use Administrator. In CC6 sysadmin default password is "nortel" CCMA 6.0 webadmin / webadmin

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