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Obvious question: .Net uninstalled and reinstalled?

What product? Odds are, an IP address change broke this?

Is there a way to get the whole log somewhere? I have some ideas, but there's too little information here to make a judgement.

Archive media should be set to 3 mo, and use the tapes, but the legal issues can sometimes come in if you're subpoenaed and the audio is actually still there. I know NPX can do what you're wanting to do, as a direct response to the the shortcoming of 8.9. I know there's a way to manually do it...

There it is. On the Call Focus 3 Documentation CD, there will be a PDF on how to restore your system from total catastrophic failure. I had to rebuild my system about 6 times before I got it right. If I know it to be correct, you'll have a manual that doesn't make a whole lot of sense in places...

There should be software that came with the logger. In there is a config file, probably on the 'Enhanced SW' disk. On it should be a folder with all numbers. Inside there should be a summary.doc. If you can get the contents of that, we should be able to tell you what you have.