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  1. clusterkiller

    Need simplified message retrieval in VM Pro

    Ok mforrence, I'm trying your idea and possibly going to incorporate some of TTT's suggestions as well. The problem I'm currently hitting is where to get a list of intuity prompts for the fallback EN locale/language. After playing around a bit, its obvious Avaya didn't use the same wav numbers...
  2. clusterkiller

    Need simplified message retrieval in VM Pro

    Email is not an option. They are using that for a different aspect of notification. Voicemail box is necessary due to escalation requirements. I'm going to try Mforrence's suggestion. Will let you know if that works for us. I see one hurdle there, but think I've figured a way around that.
  3. clusterkiller

    Need simplified message retrieval in VM Pro

    Management wants it to stay in Intuity mode for all the internal daily users to have full utilization of their mailbox. I don't think there is a way to only use IP Office mode on a per user/mailbox basis. Being these are field technicians retrieving after-hours service calls, we've already...
  4. clusterkiller

    Need simplified message retrieval in VM Pro

    New here, but hoping you guys can help. I need a way for someone to simply retrieve a message without all the Intuity prompt options within a VMPro mailbox. The system is being used to deliver after-hours messages to a group of on-call technicians. I've set the system to make an outcall to an...

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