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I suspect some wire phone systems being used nowadays are digital/VoIP based and may use the same type of signal optimization algorithm as the cell phone. A test: Use voice message instead of music with the MoH to see if there's a difference?

After further research, I'm convinced that the source of the MoH break up & static issue is from the cell phone itself. Almost all cell phones nowaday are digital. To conserve bandwidth, cell phone companies use signal processing algorithms for "silence detection". But this really mess up the...

We have the same problem which is identical to Moto2xs. Strangely, both of us are not even on the same type of phone system (we use Altigen with a CD hook-up for on-hold music). So it safe to say that the cell phone is our common culprit.