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Managers love graphs like a fat kid love cake.

I have another look through the filter options to see if I can narrow it down. On Delta Server, I've changed some of the options, is there a way I can reset this, or do you know what options I need to be able to identify a line problem?

@TomMills we've two ISDN30 circuits (although one only has 23 lines). I know we need more lines, seems people need proof before money is spent though! @amriddle01 Do you know what the minimum options are that I need select in the monitor trace to make this as easy as possible to find the error...

Morning, Firstly, using IP Office 3.2(68) We're having some issues with using all our available lines on one circuit and people cannot dial out when this happens. I've been tasked with monitoring this so we know how often it's happening. Currently, I'm doing this via Call Status and then...

Hi All, Having a Voicemail problem that has apprantly ony surfaced in the last few days. Firstly, the lamp is being lit up, even though there are no voicemails for any of the mailboxes they have Hnumbers for. Also, Phone Manager is not showing real time information. They have to close and...

As expected the reboot cleared it, thanks.

@TomMills - Ok, thanks. I'm pretty confident the reboot will clear it and equally confident I'll never know for sure what happened :- ) @tlpeter - There's been no merge or reboot since the 15th of September, I can't see how the group would have just vanished? I have checked though and the...

Would I not be able to see those in either Delta server or call status though? I'm not seeing anything out of the ordinary. I'm going to reboot it out of hours anyway, just wanted to see if there was anything else I could try first.

Hi All, Odd problem developed yesterday, seemingly by itself! My users report they can no longer Call Listen on any extensions, where as they could yesterday. The permissions are still correct in IP Manager but they get call rejected whenever they try. I'm trying logged in as one opf the...

Rebooted manually this morning and cleared the fault. Hopefully it will stay gone! thanks for info\help :-)

I can't re-call the version of Manager of the top of my head but am very sure it's in line with the IP Office version. The rebooting thing, whilst very annoying, doesn't happen all the time, maybe 1 in 15 merges. So although is a problem, one I can come back to later :-) I'm going to reboot...

@TomMills ha, almost tempting...

@amriddle01, I thought you meant upgrade to 4.2 and/or IP500, guess that takes a bit longer than 5-10 mins though! :-) @TomMills really? any idea of the cause?

could just leave it ringing for the next few months I suppose? ;)

I know, but they're reluctant to upgrade as we may be moving on to Communications Manager within months. We have pretty much outgrown the IP Office.

Our IP Office has a history of randomly rebooting itself after a merge. As a result of this, we only do it when needed, like now for instance. I have to get management approval first though, just in case. There isn't anything in the short code tab for the user, but the problem isn't user...

There's no forwarding setup

on version 3.2 67 ( I think, or the latest one 3/4 months ago). Tried *00 but hasn't stopped it. Reluctant to do a merge but will as a last resort.

Hi, Bit of a weird one that I've not come across before and wondered if anyone else has. Running IP Office 3.2 on a 406. I have a 5410 handset that rings, even when non-one is logged in and the call cannot be answered. I tried a different phone on same port and that had the same problem. I...

Morning, Firstly, using IP Office 3.2(68) We're having some issues with using all our available lines on one circuit and people cannot dial out when this happens. I'm trying to monitor this to verify that the issue with dialing out is due to no lines and also I want to try and work out what...