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  1. abqphaser

    Phaser 860 - paper jam on upper tray only

    Thanks! Yes, it prints a couple of sheets and then james; it is picking only one sheet of paper, then it stops and gives the error message. The trays aren't interchangeable (I don't think). The one thing we have noticed is the metal bar that pushes the paper out of the tray looks a bit...
  2. abqphaser

    Phaser 860 - paper jam on upper tray only

    I have had this machine for years with very little down time; now suddenly the machine gets paper jams for the upper tray only; I have looked at the forum and found a couple of things regarding cleaning rollers, etc - but that hasn't worked. It will print from the bottom tray, but not the...

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