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Did you recently change your password in aloha manager? Try these steps in the exact order Close edc Log into aloha manager Change your password Log out Log back in to aloha manager Refresh data When Refresh is complete, only then open EDC See if you can now Log into edc with new password

Do you have an Aloha Hasp to make it work? Do you have a starting database? Without these 2 things, setting up a lab will be very challenging.

run this from an elevated command prompt c:\bootdrv\aloha\bin\ctlsvr.EXE /Service /s /LOCALACCOUNT /iberdir c:\bootdrv\aloha AlohaRoss www.needalohahelp.com An Aloha POS 3rd Party support Solution company. We answer when they don't reddit : TheeAlohaRoss

Very smart idea. Labels are always very important. Amazing the clip on the network cable never broke. If you really want mobile order, get a Microsoft surface or other windows tablet. Set Access point to your Aloha network and you can do tableside ordering. Make a network printer to print...

Go into Aloha Manager, maintenance, EDC and delete all the old processor information. Delete all settings located in this section. That includes, cards as well. Stop EDC service, rename EDC.ini. Restart service. log into EDC add the new processor. That should fix issue of it resetting each...

If just looking for support, you can reach out to me. AlohaRoss www.needalohahelp.com An Aloha POS 3rd Party support Solution company. We answer when they don't reddit : TheeAlohaRoss

Go into Aloha Manager, maintenance, EDC and delete all the old processor information. Just make the changes in EDC. This will prevent EDC from reverting back as part of EOD. I discovered this issue about 2 years ago. Now I always check Aloha Manager settings as well. AlohaRoss...

If you want to reach out to me,send me message on reddit or call number on website. Give me some remote access and I can see if I can resolve your problem AlohaRoss www.needalohahelp.com An Aloha POS 3rd Party support Solution company. We answer when they don't reddit : TheeAlohaRoss

fix your DOB "Local DOB is 7/29/2013 in C:\Bootdrv\Aloha\DATA\ALOHA.INI (07 29 2013) Check date and time on term is correct AlohaRoss www.needalohahelp.com An Aloha POS 3rd Party support Solution company. We answer when they don't reddit : TheeAlohaRoss

What's in the debout? AlohaRoss www.needalohahelp.com An Aloha POS 3rd Party support Solution company. We answer when they don't reddit : TheeAlohaRoss

As of Jan 1st 2021 anything less than 6.7.67 does not work. This would explain why 6.2 does not work. In your ibercfg.bat, what is listed as Server=? I could ask a bunch of other things to check on, but it would be much faster to just remote in and see everything at one time. You can find my...

Did you install all the needed Requirements on FOH. Is your CTLSVR service running on BOH? AlohaRoss www.needalohahelp.com An Aloha POS 3rd Party support Solution company. We answer when they don't reddit : TheeAlohaRoss

Go work for one of them. Get trained. Then apply for a different company. Wash rinse repeat. Each POS is very different from each other, yet still very similar. Once you learn the first one, the rest will come easy. Learning how to support each will be an uphill battle depending on your...

For version 15,you would need to run ALoha Support Ready (RAL) on the foh. You also need to open Aloha support ready on BOH and mark which term needs to be reinstalled AlohaRoss www.needalohahelp.com An Aloha POS 3rd Party support Solution company. We answer when they don't reddit : TheeAlohaRoss

I did setup as generic windows printer. But nothing special in its setup. It was the firmware that made it print in Chinese. AlohaRoss www.needalohahelp.com An Aloha POS 3rd Party support Solution company. We answer when they don't reddit : TheeAlohaRoss

There is specific firmware needed on the printers to accept print in Chinese. I had similar issue a few years ago with asian restaurant. I enable alternative chit print in aloha. So both English and CHinese printed. Contact Epson support for the exact firmware to match your printers. The...

It will depend on you version of Aloha manager and what security level you have. Reach out to me on Reddit. I have a simple batch file to reset user 1 password AlohaRoss www.needalohahelp.com An Aloha POS 3rd Party support Solution company. We answer when they don't reddit : TheeAlohaRoss

Check the debout.svr in the aloha\temp folder. You can open in notepad. Scroll to bottom of file. There will be reason listed why CTLSVR could not start. Errors like missing key, key mismatch, NetBIOS ERROR. Post log errors and it will be easier to tell you how to fix. You can also repost...

I have a client still using Squirrel. They currently process with heartland. Moving to TSYS. anyone have steps to change over or does squirrel support? AlohaRoss www.needalohahelp.com An Aloha POS 3rd Party support Solution company. We answer when they don't reddit : rossabout

if you get the server online, both old and new, I can get you setup. reach out to me from below AlohaRoss www.needalohahelp.com An Aloha POS 3rd Party support Solution company. We answer when they don't reddit : rossabout