Search results for query: *

Right, probably the most convoluted, messy exit out of a market I've ever witnessed.(n)

Thank you all for your input. I told the customer that the conversion attempt would be "Best Effort w/ No Guarantees" I haven't heard anything back......🦗

Hello Shaun, Thank you for your response. Would you be able to provide or tell me the firmware version that would be required to register this phone to an on-premise system?

Hello, A customer recently purchased a DT900 ITK-32-LCGS-1 from Ebay and requested that I assist in registering it to their SV9100 CP10. I factory defaulted the phone and attempted to register it the way I register all other IP phones with no success. Is this model of DT900 compatible with a...

Thank you CoralTech. Much appreciated!

Does anyone know if the SV8100 DT300 / DTL-8LD-1 phones (desi-less) will function on a SV9100 CP20? I have a customer that would like to upgrade from the SV8100 and was wondering if their existing phones will work on the SV9100. Thank you for your input.

Hello CoralTech, No evidence of a DOS attack has been detected. The site is not currently using vm to email. Wondering if this could be a symptom of a corrupt SD card / config, not sure....

Sorry CoralTech, I'm not familar with that term. It's an embedded InMail VM

Hello CoralTech. This system uses InMail.

Has anyone experienced an issue with voicemail messages intermittently being delayed from showing up in a vm box and lighting the notification lamp? Example: A message was left at an extetension at 9:00am 3/8/24 but did not show up in the vm box and light the notification lamp until 2:30pm...

That is correct.

Hello timqa, if you need to add wireshark to the ring buffer folder path, see attached...

Hello timqa, I have provided a document attached to this post which outlines setting up the ring buffer file. If you can set up remote access to your test laptop, you can view the captured files once the incident is...

Hello timqa, Just a thought.... You could deploy a test laptop running wireshark, install a port mirroring switch and a set up a continous "Ring Buffer" file. When the event is reported, you can go back to the timestampped file and analyze it in wireshark to see what happened at moment it...

Hello chay1, One analog option to consider would be a Motorola O211 cordless. If you want a SIP option, the Yealink W56h with a 5111 license works well too.

and thishttps://files.engineering.com/getfile.aspx?folder=ad99376d-941d-469b-b0bb-4971827ffb6a&file=Add_Wireshark_to_the_PATH.odt

Hello Wylie13, A port mirroring switch could be installed between a troublesome phone and LAN cable to it. Then connect a laptop to the mirroring port running a countinuous ring buffer capture file. See attached docs... Watch and observe when the phone went offline and analyze the captures...

Hello Wylie13, I think the simplest way to start is obtaining the current IP addresses of the DT900 IP phones that are experiencing the issue. Then work with your CrowdStrike admins to white list the IP addresses and monitor to see if the issue has been resolved.

Hello Wylie13, Just a thought...... I recently installed a few older DT700 IP phones to a SV9100. The phones came up and worked fine for a period of time then would show a screen with a message of "Log Off" until you press soft key for "Exit" and the phones would reset and work properly...

Hello conxtel, I'm not sure if it's related, but on SL2100 systems, if the alarm logs show "Memory Backup Bat." and the site experiences power fluctuations, sections of the programming will go into default. Also, on a few SV9100s, I have witnessed sections of the programming going into default...