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Hello, I have a RDB that is inserting a 1 on incoming DIDs. If I add an IDC table referenece to the RDB, does the system add the 1 to the DID, then reference the IDC table, or should I just put the four digit DID in the IDC table. I guess I'm asking if I leave the Insert 1, what goes in the...

Here's the slt. I don't see anything on here regarding TMDI, so maybe I can't use TMDI in this system? This is my first crack at this. Thanks. REQ slt System type is - Communication Server 1000E/CP PM CP PM - Pentium M 1.4 GHz IPMGs Registered: 3 IPMGs Unregistered...

Hello, Recently on an Option 11c I configured to TMDI cards for installation of two new PRIs (slots 0 0 1 and 0 0 2). The ADAN was programmed with a primary and back up channel. There already existed three PRIs (two for DIDs with an primary and back up and separate one - slots 0 0 3, 0 0 4...

Hello, Does anyone have a good rule or matrix he/she uses for determining how many PRIs are needed to support a site. Thanks.

Hello, We have Unity Connection integrated with Nortel CS1000 via QSIG. We've noticed when we transfer a caller directly to voicemail, the message shows the caller ID of the person who transferred the call, not the caller who was transferred. Has anyone noticed this and, if so, a fix? Thanks...

Hello, We have been intigrating Cisco Unity Connection with our Nortel phone system and ran into an issue at one site. This site uses 3904 as the main reception and at the end of the day call forwards to the voicemail pilot. The issue we're noticing is when someone attempts to transfer to an...

Hello, We have a site with a CS1000 we are integrating with Cisco Unity Connection via qsig. We noticed when we press transfer and enter the pilot number for the system, the transfer option disappears from the soft keys (1140 phones). Ring Again is the only option. Any thoughts? Our other...

Hello, We have an Option 61c with Nortel Communication Server 1000M Single Group PIV. The conferencing feature has failed. Users can press conference and call another party, but pressing the CONNECT button does not work). Here's the print out from LD 38: DSBL .stat 1 DSBL .stat 17 and...

Not sure about the QSIG package, but the two ports being used on the MSDL cards currently have d-channels configured. Thanks.

Hello, I am in the process of building a QSIG PRI and need to build a new loop. I am having trouble seeing if this can be done (system is in London). Here is the CEQU, MSDL and SUPL print out. I think I can use port zero on either MSDL card for the d-channel. CEQU MPED 8D TERM REMO...

Hello, Is there a way to configure a 3904 to show caller information for answered and unanswered calls? Currently, ours only log unanswered calls. i2004 and 1140 phones log both. Thanks.

Thanks. Just a shot in the dark, is there a way to get rid of the Charge/Account key without having to touch each individual phone?

Can someone let me know how to access the command line interface on a Signalling Server. Thanks in advance.

Anyone have a scrip for making a key change on 3904 and 1140 handsets. I need to remove the Account/Charge key on many, many sets. Thanks.

Both trnx and extt are set to no. Thanks.

FTTU is in the class of service. Thanks.

Hello, It's been brought to my attention if someone makes an external call, he/she cannot transfer it to an external office (SIP/NRS) or to an external number. It can be transferred to an extension from the office the call was placed. If an external call comes in, the call can be transferred...

I have a loop with no d-channel and am trying to find out when MSDL card it's on, along with number and port. Can someone provide some insight on this. Thanks.

Hello, When dialing an international number, for example: 011 44 20 77301234 the CDR raw data is dropping the 011, showing: N 047 00 33324 A000046 08/04 11:37 00:01:04 A 314444442077301234XXX Is there a CDR setting I can change to get the 011 included? Thanks.

Thanks. Can you let me know what commands to use in LD 97 and what to look for. Thanks again.