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Hmm! You learn something new everyday even when you don't know it. I'm pretty sure that is exactly what I did.. And didn't know. I have an old manuel that is worn out from my constant use. It's as sacred as a Bible! Gonna look that up now too. Haha! Thank you!

I just had my tech go up to these phones and I dont know how but this is working. They were able to place a call on hold and go to another phone, see the arrow flashing and pick it up. Im going to leave it alone..these phones are possessed ;) Thanks everyone for the help. You guys are the best!!

StanleySteamer, yes they have 4 numbers that are called and each one is marped on its on TN. The staff keeps telling me that before I changed it (they were getting busy signals too often so I made the change to MCR) they could put a call on hold and pick it up on the other phones. Each phone had...

I have 4 phones all mcr keys with 4 numbers. Example: DES ICU TN 020 0 05 03 TYPE 2616 CDEN 8D CTYP XDLC CUST 0 AOM 0 FDN TGAR 0 LDN NO NCOS 5 SGRP 0 RNPG 82 SCI 0 SSU 0000 XLST CLS UNR FBD WTA LPR PUA MTD FND HTD ADD HFD MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1 POD...

I was afraid of that. I thought that was probably the only way to solve it but was hoping someone knew something I didn't know!. I really appreciate your quick help. Have a great day!

This is my first post I usually find anything I need by reading! I wanted to know if there is a way to add more than 9 menu options on an auto attn in the meridian mail. Right after my 9th Calling number it goes to initial No Response. Is there a way to add more than 9 options? Thanks...