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Hi there, i'm working on the same issue and on the same kind of products. I'm thinking about what you have written before (ECartman). 1 - why the public OLI can interfere with the ISDN communication (fro BCM to DIVA hardware) 2 - That's a good question, i'm sure that the route is configured as...

Re Image your hard drive, in BCM 400 there's no reset procedures, those procedures are avaliable only on BCM 50 or BCM 450. bb ^^

You have that difference because the public OLI, i'm speaking for EMEA, have 10 digits, you have to change the OLI when you have a DID feature active from your carrier. So, for example, my number is 022441xxxx where 022441 is the fixed part of the number, the rest is for the DID selection. The...

If you have used the BIT for the 3.7 be aware that there is a known issue, apache crashes due a certification error, before starting the core upload procedure backup the cert folder on the bcm under apache directory, and replace it when the system finished the core upload. Bye

Quote From the Initialise Menu" choose option 1 - "Initialise Universal Profile" and the wait a short time for the next menu to appear From the "MSC Initialisation Menu" choose option 3 – depending on HDD version this maybe "E1 MSC LOAD" for 3.01 and 3.5 and "UK MSC E1" for 3.6 Again depending...

And remember to change in the feature tab on hold = Music (the default value is on hold = tones)

Sry, just checked the issue, that patch is for CTI apps, the BCM send wrong CLID...

* Anyway, the mainboard is a free Nortel retrofit, so any insta guy have to replace it with a new one. FOR FREE *

With 2 more PEC card you'll increase the apps (Voicemail, Faxmail, ecc.) and IP phone capabilities of the system. I'm Italian and we don't use some of the modules you've installed on your BCM but if we have a DTM PRI module installed with 30 lines active and more than 64 user in the customer...

In any case the system have to give access to you via http or https, if the system is a 400 with a 3.0 release try to manage it via http://theipaddressofyourbcm:6800 The front left panel have several green led, when u power up the system, after 12 mins this leds have to become solid green, if...

What is the version of BCM 50? (1.0 - 2.0 - 3.0) If i remember well there is a patch in the Nortel Website for a CLID issue, try to download and install the last service update.

There is a chapter on your BCM 200/400 called Network configuration guide, in this document you'll find how to configure the CLID properly into a VoIP trunk or into an ISDN configuration. Hope this will help you! Bye

David, you have to check the DCHP settings on your BCM50 and the "allow registration" button in the IP sets resources. If the DHCP server, on your bcm 50, is DISABLED then configure the phone manually pushing the 4 button (from left to right) under the display when the phone startup. Bye!

You have to configure the forward on busy on that set, and set in the capabilities the DND on busy on "Y".

I've the same situation, you have to open the 20-21-5989-60001 ports to have the element manager works. You have to open the 20-21 ports if you want to patch the system frome your home. Bye.

Release of your BCM 400???

No, the activity codes are only for CC Agents...

Hi, for example you have the I2050 DN 230 and the other phone on DN 250. Just open the DN 230 of the I2050, go on the Line Access of the set, then down in the properties you can set up your forward in the fwd for no answer and fwd on busy lines. You have only to choose the hount delay for...

Hi Eric, sorry for the misunderstanding. The BCM have an applet called CDR, the CDR logs all the call (incoming and outgoing) done by the BCM. You can simply read the log file downloading it from the FTP of the BCM, or let a 3rd party software interpreter for you and display all the data in a...

Hi, try to run the application in this way: Right click on the file, then properties, then click on the compatibility folder, select run in WINXP or WIN2K compatibility, then apply. If still wont work the software is really not compatible. Bye