try the following scripts to see if it works. copy each line then use the commit and then go to the next line. The value under store_type
are the following (T = EM store, R = stand alone Restaurant, C = Corporate)
1) Update micros.em_status set store_type = R
commit...
Try changing the following under order devices
(your kitchen printer) > Options -> sorting formatting
order other options there is a drop down for consolidation see attachment
Workstations 4 are not supported
Workstation 4lx are supported
Workstations 5 are supported but if you have serial numbers older than 7302003441 those are not supported
Workstations 5A are supported but if you have 5a with serial numbers older than 1304079686 those are not supported
If for some...
I have my Device set up with no complains for 15 years
Display Type Expo
Display layout 14 List-Std-OT
Rows 1 Panels 1
Serpetine Mode TSR
Font size override
Order type 18
Menu Item 18
i dont use PM but i have a note on how to fix this
open dbisql and run this command
select * from micros.sp_stat
look at the ob_running value write it down and then run the following
update micros.sp_stat set ob_running = 'F'
then exit dbisql try and see if the error goes away.
Not sure how yourhave the employee reports set up.
But if you add a store procedure to look for open checks then you can stop the employee from running the check out report.
See attachments...
Older versions of the display controllers Dt166 GX and LX require a .net frame work 2.0 compact edition to be installed or the controllers will not work properly. Even with the 2.0 version some of my older GX cannot launch the kds display unless you launch in manually but only if I'm running res...
I would try validating the database to see if you can find further error. note than validating on a live environment might render you db unusable set up a test environment and post back with the findings.
try this.
Open CMBO.exe (cash management back office)
the go to configuration-> options> Default template
then link a template for both the server and cashier.
if that doesn't fix your issue look at the 3700d.log and grab the errors you see around the time you close a check and post them.
ok do this.
go to an item that you know is working with a price.
use copy and paste the item
go to the price tier that you know it belongs to the store and if you don't just add the price to each one of the prices see attachment. note for my test the store belongs to a price tier called med-dc...
you need to go back to the menu item you created and give it a price tier see attachement. If you have already deployed items and those are working then the easiest way to fix this would be to copy an item that is working and then rename the copied item. The problem you have is that whatever...
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