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  1. jimmymcp02

    Allow a database to leave the EM client status

    of you can always run the storesetup.exe and select to set store as unmanaged but that usually will clear all totals if i remember correctly.
  2. jimmymcp02

    Allow a database to leave the EM client status

    try the following scripts to see if it works. copy each line then use the commit and then go to the next line. The value under store_type are the following (T = EM store, R = stand alone Restaurant, C = Corporate) 1) Update micros.em_status set store_type = R commit...
  3. jimmymcp02

    Micros 3700 RES Credit Card Processing (Pro Help Needed)

    eigenpayments uses OPI and works with first data. I installed their software at one location for testing and it worked pretty good.
  4. jimmymcp02

    Micros 3700 Seat Number and Consolidating

    I would change it to consolidate like items and see if that works for you.
  5. jimmymcp02

    Micros 3700 Seat Number and Consolidating

    Try changing the following under order devices (your kitchen printer) > Options -> sorting formatting order other options there is a drop down for consolidation see attachment
  6. jimmymcp02

    Micros RES 5.7.0 issues with Micros workstations 4, 5 and 5a?

    Workstations 4 are not supported Workstation 4lx are supported Workstations 5 are supported but if you have serial numbers older than 7302003441 those are not supported Workstations 5A are supported but if you have 5a with serial numbers older than 1304079686 those are not supported If for some...
  7. jimmymcp02

    Micros Res 3700 trying to show more orders on kitchen KDS screens

    I have my Device set up with no complains for 15 years Display Type Expo Display layout 14 List-Std-OT Rows 1 Panels 1 Serpetine Mode TSR Font size override Order type 18 Menu Item 18
  8. jimmymcp02

    thread693-1730834 Did you fix it?

    i dont use PM but i have a note on how to fix this open dbisql and run this command select * from micros.sp_stat look at the ob_running value write it down and then run the following update micros.sp_stat set ob_running = 'F' then exit dbisql try and see if the error goes away.
  9. jimmymcp02

    How does disabling servers checking tips before all tickets are closed prevent theft?

    Here is the other setting https://files.engineering.com/getfile.aspx?folder=ba413006-0558-46b3-a5cf-9e2e9aac4837&file=ServerCheckout_Setting_2.JPG
  10. jimmymcp02

    How does disabling servers checking tips before all tickets are closed prevent theft?

    Not sure how yourhave the employee reports set up. But if you add a store procedure to look for open checks then you can stop the employee from running the check out report. See attachments...
  11. jimmymcp02

    KDS patch when upgrading from Res 4.7 to 5.5

    Older versions of the display controllers Dt166 GX and LX require a .net frame work 2.0 compact edition to be installed or the controllers will not work properly. Even with the 2.0 version some of my older GX cannot launch the kds display unless you launch in manually but only if I'm running res...
  12. jimmymcp02

    Clock In SIM MICROS RES 3700

    email me ill send you the files. jimmymcp02 at yahoo.com I did it our restaurants and is not that easy
  13. jimmymcp02

    Autosequence for Purge is showing Deadlock error.

    I would try validating the database to see if you can find further error. note than validating on a live environment might render you db unusable set up a test environment and post back with the findings.
  14. jimmymcp02

    Autosequence for Purge is showing Deadlock error.

    What version of res are you using?
  15. jimmymcp02

    opstp.cpp (5499 ): UNEXPECTED DATABASE ERROR

    try this. Open CMBO.exe (cash management back office) the go to configuration-> options> Default template then link a template for both the server and cashier. if that doesn't fix your issue look at the 3700d.log and grab the errors you see around the time you close a check and post them.
  16. jimmymcp02

    Price record goes empty in POSCFG after every receive?? Any Idea how we can fix it?

    ok do this. go to an item that you know is working with a price. use copy and paste the item go to the price tier that you know it belongs to the store and if you don't just add the price to each one of the prices see attachment. note for my test the store belongs to a price tier called med-dc...
  17. jimmymcp02

    Price record goes empty in POSCFG after every receive?? Any Idea how we can fix it?

    https://files.engineering.com/getfile.aspx?folder=146614fc-802a-47c8-a7e6-f4a27e9bb144&file=copyandpaste.JPG
  18. jimmymcp02

    Price record goes empty in POSCFG after every receive?? Any Idea how we can fix it?

    you need to go back to the menu item you created and give it a price tier see attachement. If you have already deployed items and those are working then the easiest way to fix this would be to copy an item that is working and then rename the copied item. The problem you have is that whatever...

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