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HI We have a e.129 connected to sm/cm and we are trying to get the e.129 handset to send the correct CLI but so far have failed. Has anyone go this to work? Thanks Daryl

Thanks Daryl

Hi Can anyone help please I am trying to implement CMM 5.2.1. with Exgange 2010. We have found some old intergrated notes for Exchange 2003 but Exchange 2010 is very different. CAm anyone advise if they have done this please. Any help would be appreciated Thanks Daryl

Hi Kyle555 Yes the voice will always go through the handset but one x attendant should provide a sound to alert when there are calls waiting from my understanding. Thanks Daryl

Hi they have been using windows 7 for a while Thanks Daryl

Hi All can any one help. We have a one x attendant using telecommuter and have no sound on call waiting i.e beeps. The sound card works fine when you use the audio wizard. Has anyone had this problem and solved the issue Thanks Daryl

Hi All I have just had to install an Avaya 302 console and the client is asking. If they have a incoming external call on line a and a incoming internal call on line b. Can they bridge both calls together on the the console and if so how. Many Thanks Daryl

HI we are implementing sip/ip solution using session manager and cm and have seen that dual registeration or sip/ip handset for the same extensions. Can anybody advise to whether they have implemneted this solution and what is needed to do this. Thanks Daryl

Hi Can any one help please. we have R4 one x attendant which is conected into the customers LDAP directory but the information being diplayed is the full E.164 number i.e +44117917xxxx which is not good to call local extensions. The customer wants us to use the address parser to change the...

can any advise if they have set up microsoft unified messaging 2010 using multiple loactions on CM .We have set up a single locations from CM to UM and per the applications notes and it works . we have different locations and when one location calls another location the AD name is not correctly...

Hi Can anybody help please? . I have succesfully got a ip5000 registered to a ses version 5.2 and can make calls from the polycom ip500 to a cm extension. but can get the cm extension to call the polycom ip5000 it just gives me a re-order tone. has anybody come across this with the Polycom...

Hi Can anybody help please? I have a CM/SM version 6 connected to a SBC. I seem to have a problem that when dialing out there is a leading + in the header field and i can see this when I do a trace on Session Manager. the trunk connction between cm and sm is public and have read if the trunk is...

Hi can anybody advise? I have the alarm on the ess and don't know how to clear the alarm. I suspect is is because there are no ipsi involved and we are only using procr on both main cm and ess cm. CL 000 ESS n MAJOR Thanks Daryl

Hi I have a corrupted admin account on system platform 6.0.3.3 for weblm. Due to a tomcat problem, can anydody advisewhere i can find the users.xml on system platform and replace this file? Thanks Daryl

Hi Can anybody advise if it is possible for a 2nd switch link for an aes version 6 to s8300 using procr? as we need to add a 2nd link and the 1st link is using procr Thanks Daryl

Hi Can anybody advise on my queston please? if i have a attendant console set as a export or is out of service when you dial 0 do you get a busy tone back? or does it follow the attendant vdn option if set or is the attendant vdn for incoming calls only Thanks Daryl

Hi Can anybody advise if the 9608 handset can be used for a vpn handset and what version of firmware on the handset Thanks Daryl

thanks that worked. Removing the send all works

Hi does anybody now how to change the go to voicemail soft key in incoming calls as it acts as a coverage path and my client does not want to show the softkey Daryl:confused

Hi Can anybody advise, if a version cm3 controller will update translations to a level 5.2.1 lsp. with no corruptions on the lsp and the lsp translations accepts the translations Thanks Daryl