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Thank you.

Does anybody know where to access Monitor Trace examples of Sip Traces that have an explanation as to the info in the trace, there are a few on the Knowledge base website but not really indepth enough...Thanks in advance

i will try it but i dont honestly think that the IPO is translating the N from #007N and inserting that N after the 132, but im up for anything at the moment so i will let you know.

the problem is after the accont code is dialled as it is at that point on the LCR providers network and you have there dial tone not BT`s , so the pauses are before the crucial bit but thanks for the suggestion.

cheers for the input , unfortunatly this is still not working , i tried Your two suggestions Lew but it came back with error tone both times,system status wasent much help as i did not show me what was happening ,monitor would be better but the guy has gone off now to lunch , i would like to run...

ok so is there a way to get them to press a button to dial 132 then get it to wait so they input account code then short code ,and send all that to line?

hello , We have a customer that is using a network service called account code billing , this service is actually done on a line basis so the customer would dial 132 to put them on the alternate service provider then they would dial a three digit account code that they generate themselves then...

Hello , Does anybody have a step by step guide on how to convert a vpn phone back to a normal IP handset , i have a document that tells me how to do it on a ACM and i know that i have to change the group id from 876 to 678 by typing 47687# , 678##,73738#*# which is fine but that document...

Hmm thanks ive alredy done that, but no luck !its not that im out of my depth i have set up lots of Avaya IPO 500 systems like this but never with a drayteck router.

Hello, I have an IPOV2 Chassis on R6 software, I am trying to set up my Drayteck Vigor Router correctly so that my sip lines will work on the IPO, in Manager/System/Lan2/Network topology, the Firewall/NAT Type is being detected as Full Cone Nat, i understand what that means but need to get the...

Cheers boys sounds like , with DTE being mentioned i will avoid this little process like the plague!!

Has anyone on the planet managed to achive remote access to a IPO via analogue lines using a internal modem card instructions that the knowlege base provides , my reseller tech support line say they have never managed to get it to work but someone must be able to HELP or why would it be in the...