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Thank you for the replies. Holdmusic34 - I did take it apart, looking for a blown cap or something; found nothing obvious. But, eventually I did take the top card (digital phone card) off the unit, and tried powering up. Good news, powered up no problem. Reconnected and was able to...

I went to plug in an analog telephone on my Small Office Edition 4+4+8. I plugged it in to the wrong port- one of the top row (digital set) ports, and the whole unit just went dark. Now if I attach the power supply, i see almost nothing in the way of lights, just a slight flicker on the lan...

I am trying to figure out how to set up some end users with a personal CO line. For those with experience using Pers-CO: Can incoming calls to a Pers-CO be answered and then transferred to another extension just like an inbound trunk call? Can I set up a Pers-CO line to follow coverage, and...

I think if you used vectoring you could route anonymous incoming calls to an announcement, busy sig., etc. I'm not sure of the exact programming, but something to the effect of: goto step N if ani = none goto vector 1234 unconditionally (this is the normal inbound for calls with ID) Step...

Thanks, guys. @bsh - Its 32 bit. @osheros - I will see if ASA 6 is on my approved list for download and give that a try.

Systems vary from G3r1v3 to a new R4 S8900. ASA software is 3.1. (I know, but I can't load the latest ASA on this Windows 7 machine, the ASA installer quits citing 'not compatible with Vista" error.)

You could set up a CAG (coverage answer group) with the 10 numbers, then set the hotline to call the CAG.

Have an analog trunk group with supervision issues, and the trunks often get hosed. A busy / release will clear them. Is there a way to have the Definity busy / release the TG periodically, perhaps through maintenance tests on the trunks or something? Or maybe use ASA to dial in and execute...

My site administration occasionally gets stuck in a mode where commands don't execute until I hit cancel or esc. For example, I type "disp sta 123" and hit enter. Nothing happens. I hit cancel, and the original command executes. Hit help, nothing, hit cancel, and the help screen displays...

I could not find HKLM/Software/Avaya/Media Services/Directories/DisableBinaryMime = N. No Media Services subdir in the Avaya entries. I went through again and re-entered all the SMTP mail server info, first in Win XP, then in the IP Office Voicemail Pro. Set all to require authentication (not...

I think I have messed up the email configuration now. I tried using the IPOffice control panel to check the settings, but when I closed the control panel, the IPO indicated it was verifying the config, took a couple minutes, and then asked if it should start the IMS service. I didn't recall...

Perfect, am running now, able to see VMPro step by step. And the verdict is... 0/06 16:28:19.765 vmprov5s (14,2) 2268,2412: Error 7 sending email to notif@XYZ.com Looked up error 7- The from address was not formatted correctly or was rejected by the SMTP mail server. I checked the PC...

I have a mailbox set to send a copy of new messages to an email address. It works fine, however, only some of the time. Is there some way to monitor or log the email activity of the VMPro PC? That would help me figure out if some messages are being dropped by the ISP or mailer, vs. not...

Disconnect Supervision - In? y Out? y Both set to yes. Is that what you mean?

We have an S8300 R014 with a trunk group made up of three OPX lines from a Definity PBX accross town. These are analog loop start station lines from the Definity, and in the S8300 are built as a two way trunk group- WATS lines. When a call comes in to the S8300 via these OPX lines, they often...

I am not getting any errors about connecting. I can open VMPro and edit the call flow. But, while I am editing, it seems to be acting flakey, as I described in the first post- can't place a link between two actions (where a link previously existed), but I can place other new links... Maybe...

This may be a a bit basic, but have you set windows Folder Options:View to show hidden files and unhide protected system files? A file in a backup folder might be marked hidden or protected... I don't have Win7 yet, so I don't know where Microsoft moved "Folder Options". But this link...

I have a ghost image of the server from about a month ago, but I can't get at it right now. But, I have a few backup files on the IPOffice machine. One is a database backup from last year. Took a quick look and it is quite out of date, but I guess intact (not corrupted). I also have a backup...

I found an old copy of the bulletin 183... saying : " Once the database is corrupted, the only workaround to restoring call flows is to import a backup call flow database, then Save and Make Live." What is the "call flow database"? By chance is it the filename.vmp file that is created when one...

Holy cr*&! I need to do a complete restore from a backup to clear things up? Not possible to restore just the VMPro cfg backup file, or some other subset... Wow, have to think about this one... I know I have an image of that thing somewhere...