Search results for query: *

I was able to get this working. Instead of adding the bridged appearance to the hunt group, I added it to the cover path. Since I wanted to be the last member in the hunt group, this accomplished the same thing. I then configured EC500 to not send calls for a bridged number to my cell.

It's a 2410d. Callers call our helpdesk's main number (3148) which is setup as a DDC hunt group. Can you tell me what button type I should use to add the new extension? Is it possible to create an extension without creating a station first?

How can I add the second extension to this phone? I tried creating a virtual extension and then add a bridged appearance, but for some reason the calls from the hunt group aren't going to the bridged appearance.

Our helpdesk is setup with a hunt group that rings calls to 4 stations. I would like to add my desk phone to the hunt group, so I can receive calls when the helpdesk staff are unavailable. However, I don't want those calls going to my cell phone when I have EC500 enabled. What would be the...

Thanks, I found the document. I ended up putting the document number in the search box in the upper right, instead of in the "search the InSite knowledge base" field.

I am trying to get more information about managing the Definity system. The Little Instruction Book for Basic administration and the advanced book make reference to the "Definity ECS Administrator's Guide" (I think the document ID is 555-233-502). However, I'm unable to find a copy of this book...

It looks like the solution that worked for us was to copy the files and folders in c:\Program Files\Business Objects\Common\3.5\crystalreportviewers115\prompting from a working machine to the machine that was having issues. When I did this, it fixed the issue. If you don't have another...