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Will PM V3 ( old box on the wall ) allow for first and last name search in the Co. Directory. I could only enter about 10 letters and did not request first or last name. Is there an option for First, Last or Both?

No. This has an old Pag Pac installed andthe speakers are no longer working. I am trying to determine by fault isolation what is the problem. If the Amp then I should hear it at the page Port if the Port than it is the PROC card.

Thank you. Then for future reference for SW higher than 4.1 what are the instructions?

BTW on this T1R1 I did Option "0" to an extension and set the VM to answer right away with an annoc. to press 7 to be transferred to the On Call agent.

What are the instructions to program CF to an outside number on 4.1 and higher?

On a DR5 is this possible? If so I can not find the instructions to Call Forward all calls at an Ext. to an outside telephone number. Do you have them?

Allowing Redirect will then allow for external Call Forwarding?

I can view the Nortel manual on line while out in the field like I can with Avaya's site?

After resetting the problem went away.

ANy suggestions were I can get module expansion cables from?

Does this use a Centrex transfer or only a LINK or Patch with another C/O line? In R4.1 what is the procedure for this? Thanks!

I am confused about how to allow a client to CF all his calls as soon as it hits his ext.. He has T1R1 and I can not locate the instructions in the manual to do this other than to call forward to another extension.

I notice that the volume drops when the lines are used this way. Is there any way to allow a flash for a centrex transfer when ")" is pressed? For example when "7" is pressed and outbound transfer with #5XXX-XXXX is set up via the NAM? Is there only one outbound transfer selector code...

Thank you

I will try again. I got nothing when I did this and dialed ( I 7 0 ). If the port is bad can I installed a new unit like a Bogen and connect to an available ext. or line port? They have 2 page zones. 1=Office 2=Plant

How about T1R1?

This is T1R1. Each ext. user wants to set their Target Attendant to dial another number. They are already using Outdial "7" via the NAM 4.0 to send calls to their personal cell.

Customer wants to make their Target Attndt. an outside cell number. Can this be done or will Alt ext. be of some use? Thanks!

Strange thing. I have a client that has two divisions within the same company. I have assigned two groups of edts. to make it easier to know which division is using which sets. Division is assigned 200 thru 299 and Division 2 is assigned 300-399. When I call from set to set to ext. 301 it...

I needed to call CID with logging at each set?