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Yep, that got it. Thanks.

There used to be a form in the FAQ for defaulting a MLM007 back to factory specs. I'm been searching support.avaya.com, but I can't seem to locate it. Anyone have it?

Maybe if the bit is flexible enough I can come from below.

yes, the attic is huge.

The cable modem and router is in the office, but drops are needed in the den and living room. The office and den have 10' ceiling and the living room has 12' ceiling. There are two horizontal fire breaks in all the walls. They don't want drops to come out into the middle of the wall, they...

We don't usually do residential, but I need to run some drops in a house. The house has 10-12 foot walls with two firebreaks. There is existing coax run, but it is stapled to the studs so using it at a guide or pullstring is out. Any suggestions other than cutting sheetrock?

I have a customer with this same problem. All incoming calls are locked out when the call on hold is ringing back. Is this normal?

Avayatier3: Does the attendant lockout keep you from answering calls once the ringback begins?

They do have an IAD and are breaking the lines out.

I have a customer with a Legend 7.0 in Key mode with Merlin Messaging. They use an integrated T1 product providing 11 analog lines and Data. The problem they are having is multiple people having voicemails that are just dead air throughout the day. The messages sound like someone is being...

could I get that as well? chris at goe2e dot com Thanks.

DrPbx, I have no idea. I'll have to go look I suppose.

One of my clients just bought a building that had a NEC Electra Elite IPK in it. They would like for me to do basic programming on it, but I am not an NEC tech. With that being said, is there software to program it with, or do you have to use the digital station in ports 01 or 02?

stsguy, did you decide to become a dealer? We are an Avaya dealer and picked up Samsung is 2009. I really like the company and product, however most of our clients are choosing an IP Office over the Samsung. As for ease of programming, IPO hands down.

I could not get it to wprk in vista or win 7. I installed XP in a virtual machine and it works just fine.

There are extensions associated with the DIDs, but no handsets. At one time there were handsets(either 4400 or MLX), but not anymore.

I have a client with a Magix and merlin messaging. They have DIDs and would like the unused extensions that don't have phones to forward to 2710(operator). These unused extensions don't have voice mail boxes so they just ring. They don't have phones at this time otherwise I would just program...

Thanks Bas1234. I guess I could have looked it up too; I felt pretty foolish having you do the work that I should have done. For this you get a Purple Star.

Will the IPO500 with VMPro activate the MWL on the 6221 single line phones? I'm pretty sure it wont with the 8100 series phones, but I'm not sure on the 6200 series phones.

OK, you were right. They were in group 791. I can't believe I missed that. Thanks Tom.