Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
-
non ACD hunt groups need to hunt on a no answer
rona is only an option when ACD is applied (which we don't have licenses for until after we upgrade) I tried adding a cov path that rings back to the VDN, but the cov path doesn't get applied. I feel like it should and I really don't understand why it doesnt- Jessay
- Post #4
- Forum: Avaya: CM/Aura (Definity)
-
non ACD hunt groups need to hunt on a no answer
So we've recently run out of multiple licenses and are unable to purchase more until we upgrade. soooo i cant add anymore agents! i'm working on developing a hunt group, that still uses a VDN/Vector. so far i'm able to play announcements and use an auto-attendant, and then hunt to a group of...- Jessay
- Thread
- Replies: 5
- Forum: Avaya: CM/Aura (Definity)
