Hi all,
i've just implemented a new site with a new CTI Integration (NP3.5 TDM recording Alcatel Active TSAPI).
But my new user have a wrong switch ID: -1.
I've restart the interaction center and both TDM loggers but it still -1 instead of XXX.
Someone can help me?
Thanks.
Regards,
olook
Hi sidradical,
Thanks for your reply.
I will try your solution, i've just install again the OS after too many tests in order to solve it...
I've already install an VoIP Logger by the past, and i have all Nice documents which said:
1- Preparation
2- Interaction Center Drivers Installation
3-...
hi,
An other information:
WHen i try to start manually process as CnnectionMngr.exe, i have a cmd windows wich appears and close after some second. FOr ObserverHost.exe, i have a cmd window with a msg "MAIN ERROR - GOt invalid arguments number 0"...
Thanks.
Regards,
olook
Hi,
I’m trying to install a new active Voip Logger 3.5 since several weeks.
Unfortunatly, the logger still doesn’t work because the IP Capture is unreachable and the Nice CTI Process (observerHost, driver, connectionmanager,…) can’t be started after the boot.
Have you ever been in this...
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