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  1. AustinVenture

    Aloha settling a credit card payment as cash

    AlohaRoss, thank you so much. We ran an audit both for the non cash and cash transactions and this check came up in the cash transactions. This was a large table, so an auto grat was applied. Separate checks were given, all but 1 were credit cards. The cash check was settled as exact...
  2. AustinVenture

    Aloha settling a credit card payment as cash

    Our system mistakenly settled a credit card payment as cash last night and we were unable to correct it and lost the credit card payment information for a very hefty ticket item. It seemingly completely voided the credit authorization. Any ideas or suggestions?

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