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Thanks Jonjr88 - You help is greatly appreciated!

Can I use the 11 back up and restore to 12? Avaya did not seem to be confident that this could be done. They recommended that I step up the data base.

Hi all- Looking for some advice for the best way to upgrade IPO 500 from 11 to 12. The current Application server is a Linux based virtual machine. The customer would like to install to Hyper-V platform. I have gone back an forth with Avaya but I am still a unclear. I was thinking i could...

any luck? I am having same issue

I have a customer with IP Office 11.0 using SIP trunks. A few individuals have 2 phones in their office, a primary and secondary. The secondary phone has bridged line appearances for the primary phone. The secondary phone also has short codes to display the primary phone's direct number. The...

Thankyou Okkie26 - I appreciate your help.

Trying to figure out now

Sorry - 4.0 (14)

Sorry - Not sure what you are asking.

Hi All- have a customer with IPO v1 4.0 with crashed vmpro server. Looking for a vmpro 4.0 download. Your assistance would be appreciated.

Hi All- Looking for dealer in the Boston area that can support Samsung IDCS 100. Any recommendations? Thanks

Wondering if anyone has any thoughts on this. Thanks

Hi All - I have a customer on IPO 9.0 with Contact Recorder. I would like to upgrade to 11 and possibly replace Contact Recorder with ACR (Xima). My question is would I be able to leave the Contact Recorder up and running and would they be able to access it to retrieve old recordings if needed...

I would start by rebooting the voicemail

I have a customer who has an IPO V2 R10.1 who we are interfacing with a Motorola CallWorks system. We have the the systems connected via SIP trunks and all is working. The CW system is a life safety system. There are occasions where they would like to take the CW system down for maintenance and...

Hi All - I have a IPO 11.0.4, with SBCE 7.0.0, using Intelepeer SIP trunks. The issue I am having is that intermittently the inbound SIP traffic stops. The outbound is not affected. The carrier said that during this issue they see no reply to SIP invite. A reset of the trunk or SBC will clear...

Hi All- I have a customer with IPO R11 who would like to connect a remote conference phone for a user. They currently have a few remote users utilizing 9608 VPN phones connecting to Cisco ASA. My question is the best way to accomplish. Looking through past threads it looks like the best way to...

Thank you everyone for your advice. I swapped the cabinet last night. I will monitor to see if problem clears up.

Yes - the replacement cabinet has a virtual license from the last customer that used it

Hi Teletechman- I understand when I migrate in to the new V2 chassis I will need to migrate to PLDS, but in this instance can I just swap the faulty v1 cabinet with another V1 cabinet with a virtual license as a temporary solution ?