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Took forever to get Avaya to get to the bottom of it but the backup is finally working. It was actually extracting the backup folder to another folder and wouldn't be recognized. After extracting the initial backup we had to drill down one more folder then upload it to the /OtherBackups folder...

Unfortunately, that was enabled and it's till not working. I'm going to downgrade the server and try again. I appreciate the post.

I will check today and update. I've never had to enable in the past so I didn't even think to check for it. Either way I appreciate the response.

I can't seem to get 2 links for screen shots in 1 post so here is the second. https://files.engineering.com/getfile.aspx?folder=3059b7f4-8a08-4710-9f0c-7b638674afc0&file=WinSCP_SS.PNG

Good morning all, I am currently rebuilding a primary server for a customer who's production server has some physical damage to the PCI card and will be replaced but is up and running. I was able to load and restore the IPO config without issues but I can't get the web interface to recognize...

Thanks IPGuru, I did this last night and luckily I didn't have to rehost. I didn't even get the warning that I might have to. It rebooted and everything came back up valid and working. I'll take it lol. Thanks for the response.

Hello all, I need to widen the subnet on the lan 2 interface of a server edition. Does anyone happen to know if this would invalidate the licensing the same way changing the actual IP would? Thanks in advance

Everything about this release is a mess. From upgrades to fresh installs and everything in between. This is the release that will end the on prem IPO line and I'm pretty sure that's as designed. It's a shame cause it was really starting to reach it potential before this. Time to start looking...

Thanks but I would apply the question to that release as well. Taking out the possible bugs of the software I was wondering more about the process.

Hey all, Wanted to run a scenario by the forum to see if there’s a better way to do this or if my plan is sound: Scenario Today customer has a physical server edition ( Primary and Secondary) along with 2 expansion controllers in the same physical network as the Primary. The system is running...

After talking with the customer they actually prefer the UK version so I won't be able to verify but I will eventually try on a lab system. Thanks again for your responses IPid10t. -Advil Junkie

Not sure when I'll get back out there so please have a star for your response. If I get back out and confirm I will update the thread.

That would be perfect, I will give that a shot an update asap. Really appreciate it and have a good weekend if I can't update before end of day. Thanks

Hi everyone, Had a new request from a customer and couldn't find an answer in documentation. Another installer setup the UC module and apparently only installed the UK English language files. Assuming the language files weren't actually installed is it possible to upload them after the install...

didn't mean to let this hang, i backed up and fully reloaded the uc mod. It's working for now but I have a sneaky suspicion it will return. I cringe to think of the old memory issues from these cropping back up but I guess I'll just have to wait and see. Why won't customers just spring for the...

Hey guys, Sorry I haven't updated, I got pulled into another project and now back to this, yay. Thanks IPGuru, I will check to see if any patches are available

I don't believe so and if there is, there certainly shouldn't be but I will check and update the thread. Especially since I deleted and rebuilt the user. This message is as if you dialed *17 though, like VM retrieval. Thanks for the suggestion I'll certainly take a look.

Hey guys, Was hoping someone has run across this or sees something I'm missing. I have an IPO ver 11.1 with a UC module (also 11.1. All users except for 1 as far as I can tell are fine. This one user when calls are made to their extension externally over the sip trunks and they are unanswered...

Anybody? Thanks...

Hey Everybody, Looking for a little guidance on taking call recordings from a Physical server to a Virtual Machine. A little back round: The system I'm working on was put through a multi stage upgrade from 9.0 to 10, then 10 to 11 and finally from a physical server to virtual server. All went...