Search results for query: *

I don't have any access to these. Can anyone share a link or FTP me the patches? greatly appreciated.

I have a bcm50 R6 and I am looking for the latest patches. Last SU or Desktop patch to this system was in 2011. Any help would be appreciated.

I was forwarding as TCP/UDP and no luck. I changed to UDP Only and everything is working fine. Thanks buddyholly2020 for pointing out the obvious. Works Well!!

right now port forwarding is set to both TCP/UDP.

buddyholly2020 Yes. Default Gateway in BCM is 192.168.XX.1 which is Private IP to firewall/router. BCM published IP is 192.168.XX.15 Provisioned public address in BCM is e.g. 217.35.6.35 which is the wan address of my firewall/router.

I recently upgraded my BCM50e from r3 to r6 with Nat Transversal Keycode and patched to System 007.201108 and Desktop 001.201106. 1140e can register to BCM on the same network no problem. I have selected the remote teleworker checkbox and inserted the WAN ip for S1 and S2 and no luck. I am...

I did what you guys said. works exactly like you suggest. I am still having difficulty getting the system to dial out. Using route option it picks up the line but dial tone only. BCM monitor shows digits, but won't dial. I have an another issue with the system that might be causing this problem...

My choices are Line - Pool or Route. When I select line I put in my least busy line which is 113 on my PRI. In BCM monitor I can see line being picked up but all I get is a dialtone then rapid busy. When I select Pool I choose A which is my PRI now line 91 flashes rapidly between trying to hold...

Snowman50 Thank you for the post. Very detailed and this is exactly what I want to do. I have been trying to setup the overflow this way and have had no luck so far. my PRI spans Lines 091-113 When calling in on 91 I select skillset 1 for sales and I programmed to pickup line 113 for external...

We have a Small call center ACD with 3-7 agents and 2 skillsets And need a way to program calls from skillsets when no agents are logged in or available to forward to an external number which is a live person answering service. We also want to forward the Operater DN also when no one is...

Sets have multiple intercom keys. both 1140e and T7316E. If I set forward busy like you suggest it will rollover with any set of receive digits except (2600). Right now we are using receive digits of (0300) and all is working fine. I am about to call telco and try to resolve as telcodog...

Telcodog I will push that issue with the telco first thing in the AM. Its the only thing that makes sense to me. Oldestgeek I don't think setting multiple sets to ring will help because the path works with any of the other 49 DID's we have. (I did test a few not all but 2601 and 2602 work fine.)...

Cook1082 Prime is programmed as 470. 2600 is received digits from telco that won't receive more than 1 call at a time. Again If I change receive digits to any other digits we have it works fine currently set to 0300 and no problems at all. I have also removed 2600 from target 241 and tried 248...

It's programmed as: if busy fw to prime. If I change 2600 to 0300 (or any other digits) we have it works fine. Could the 2600 digits be conflicting somewhere? I called telco and waited on hold forever for them to point the finger my way and blame me. I just need help on where to look. The sets...

Recently provisioned PRI not working properly. Target line 241 setup to receive 4 digits (2600). 1st call will ring and can see in BCM monitor but second call gets busy signal. Essentially it will receive only 1 call at a time. If I change the receive digits to another DID (2602)all works fine...

Thanks to bluemr2 & curlycord for the the fix. I just needed it to sink in I guess. All is working fine. Thanks!

telcodog: Not looking to handle more than one call at a time. I would however like to allow every caller the option of leaving a VM message. Both Main line and private line alike. Any help will be greatly appreciated. Thank you for your input. Curlycord: please explain in more detail. What...

DN 244 is prime set for target line 244. FNA is < DRT. Under SETS DN is set to appr&ring as well which I think means it is set to private line in programming. No matter what I do. If I call main BTN 555-555-0000 and transfer to ext 244 (dn244) you can leave voicemail if no answer. Call DID...

I have a private DID line going to ext 244 whichs appears on phone as line244. Problem is when someone calls directly to private line and not throught main DID and ext244. they can't leave a voicemail. How do I Fix so no matter how call comes in they can leave a VM?

Setup hunt group as Dj describes above still doesn't work at first. I go back and remove DN's from target lines which was my mistake. All working fine now. Huntgroup setup was easy as cake. Thanks!