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Hello my fellow Avaya masters! I had a horrid time recently deploying a new IP Office V2 with a new UC module for voicemail pro. I loaded the linux image onto the UCM just fine. I could ignite it and access the GUI via https://x.x.x.x:7071 Within Manager under control unit the UCM would show...

You would want a 3rd call appearance. The cutting edge may have nicked an artery..

Has anyone came across issues where VM Pro shows connected (IPO IP in tree) but the IP Office sees VM as down? Rebooting the IP Office or server creates the same outcome. I have tried everything, the only fix is uninstalling and reinstalling then its back to normal. The cutting edge may have...

Jeff, thank you for the reply. I have downloaded the Firmware upgrade but it seems you need connected to perform the firmware update, am I missing something?

Has anyone delt with the Avaya 3645 Wireless IP phone on a Meraki infrastructure? I have followed the steps in the 3645 installation manual and also found steps for enabling WMM on the Meraki APs. I keep getting the same error "NO NET FOUND - NO WMM APs" I'm starting to think this is not...

Thanks guys! I knew it was not VLAN related since reboots fix the issue. If routing, trunking or an access port is not configured right that will flat out break it. It only happens on reboot of the IPO, reboot the phone and it’s functional again. Also the J129’s don’t have the problem at...

@Telecomtekperson, Thanks for your response. Yes, I have worked with Jenne and they suggest contacting Avaya. I installed the 4.0 patch and 46xx file that comes with that patch. Still the same issue. 4.0 is the latest available patch but I hear Avaya has another that addresses a similar...

I am installing an Avaya IP Office with R11 SP2 with J100 SIP phones. Everything has been smooth sailing, well, until I reboot the IP Office. After the reboot, the J139 and J179 phones seem to lose communications. Buttons stop working and no dial tone. Reboot the phone and it works fine until...

Hey everyone, I am installing an Avaya IP Office with R11 SP2 with J100 SIP phones. Everything has been smooth sailing, well, until I reboot the IP Office. After the reboot, the J139 and J179 phones seem to lose communications. Buttons stop working and no dial tone. Reboot the phone and it...

I have followed the guide step by step and have functionality with Iphones internally and externally. My android app only works internally and not externally on LTE. Has anybody else experienced this? I have tried it on HTC one and a Samsung galaxy 3. Still get the VOIP error. IT will...

I went into programs and features to modify the install but it did actually install.

I am getting stuck loading the IP office web manager. I can get to the link page that displays: IP Office Web Manager System Status Knowledge Base Avaya Support Once I click IP office web manager it just sits and spins forever. I have tried FireFox, Chrome, and Exploder. I added it as a...

Peter, You hit the nail on the head!! You know what's weird? We use an ASA 5510 and have no issues using port 1720. Our ASA 5505 at the clients location does not seem to like that particular port. It could have something to do with the Software versions as well. Anyways, thanks for the insight!

I am on the DMZ on the remote side for now for testing. Its possible my ISP is blocking ICMP. I need to verify this with them.

Peter, I have a 1 to 1 NAT pointing to my IPO. It is an ASA 5505. I have the UDP 1719, TCP 1720, UDP/RTP ports 49152-23246, ICMP, and UDP/SIP (5060).

Good day Mates. I am setting up remote phones with a client and am having a bit of an issue. I have went through the Avaya documentation and followed everything step by step. As seen below. I get to the login screen, can enter EXT and password. When it connects it shows the main screen like...

Bloodyroots, They have to rebuild the circuit within their switch. Let me tell you, it was like pulling teeth to get to this point. They did not want to own up to it!

For each user you can either set "busy on held" or "Reserve CA" under telephony - multiline options - for that user.

Actually, scratch that, it did not fix the issue.

Yes it's definitely ringing through on the ACD. I did however change the hunt group from "Longest Waiting" to "Sequential" and that seem to fix the issue. Thanks for the feedback!