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Help with Pos. Key [acd index, dst Q, agt ID] cannot be found for Pos.
Both the ACD and CDN have report set to yes. Frank- ftaraba
- Post #3
- Forum: Nortel: CS1000 (Meridian) systems
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Help with Pos. Key [acd index, dst Q, agt ID] cannot be found for Pos.
I'm running Meridian Max 9.2 and have never had a problem with reporting on new queues. Recently, I added a new queue and Max is not reporting the call data properly on reports, however the data appears accurate in display mode. I checked the Max error logs and found the following occurring...- ftaraba
- Thread
- Replies: 2
- Forum: Nortel: CS1000 (Meridian) systems
