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Thanks for the fast replies! I tried just setting the COS for the stations and it did not make any difference. Setting the value in the COS for the trunk did the trick though. Thanks again guys!

I have a 3300 running version 7.1 and I seem to have two different hold timers coming into play. When calls are made within the phone system the COS Call Hold timer seems to be used, but when an outside caller is put on hold, some other hold timer is kicking in and pulling the call back after...

ps. because there is bugger all on the Mitel drive, imaging only takes about 1 minute to complete. The full process invloves removing the old drive from the 3300 and installing it and the new drive in any standard PC. Then boot from the Acronis recover CD and image the drive. Acronis ($50) is...

I have used Acronis to image my old 40Gb Mitel 3300 drive to a new 80Gb drive in order to upgrade the system. I imaged my old drive mainly to have a perfect recovery in the event something went wrong. After imaging, the 3300 would seamlessly boot from either drive. Acronis allows you to grow...

I have been experiencing a strange problem with my Teleworker sets ever since we upgraded the Teleworker blade from version 4 to version 7. Quite sporadically, my 5220 and 5215 IP phones will fail to connect to the Teleworker server. It only tends to effect 1 or 2 phones at any given time so...

Only one question... what does MDF refer to in the FAQ?

Looks like I just solved my problem. This extension was assigned to a 5140IP phone previously and the line type was set to multicall instead of Single Line. I deleted the extension and recreated it. doing this created the extension as a single Line device and now the phone works properly.

The Visual Voicemail hunt Group is specified correctly. I don't know if it is related or not but when I configure the extension through the Group Administration Tool, the Setup/Edit Desktop option is greyed out. Similar to when 6600YAPro is selected. To configure key assignments I am forced...

Can anyone shed some light on this problem for me? I am running a Mitel 3300 with version 7.1.4.9. I just brought up a 5235IP phone and for some reason it is unable to play voicemail messages (other phones are OK). I can login to Voicemail fine but when I try to play the message I get "The...

Is there any way to configure an IP Phone as a non-busy extension?

I've seen something like this with 3.1 and 3.2. Generally I am able to overcome the problem by moving the desired network adapter to the top of the list of adapters. This is done through the Network Connections control panel, Advanced-Advanced Settings. My experience has been that it will...

I'm getting the error "Incompat-Upgrade FW" on a 5220 Dual Mode phone when I try to bring it up on my 3300 (ICP Ver: 5.1). Can anyone help me figure out why this phone will not download and boot?

I'm not sure what you are asking me to do here... Can you possibly email to me?

I have just received a refurbished 5220 Dual Mode phone from Mitel and it will not boot up on my 3300 (Ver 5.1). It looks like I don't have the correct software image for the phone on the tftp server. Is there anyone out there that can send this to me?

Can anyone send me the correct software images for a 5220 Dual Mode phone on a 3300 ICP Version 5.1? Very much appreciated!