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We have to update a handful of ia770/audix/cmm systems with new greetings. Some are CM 5.2.1 and others are CM 6. I was looking to see if there's a way to import a wav file? Or replace a wav file on the system itself? I see talk about web access which is different than the web...

Hey there, we recently had a Session Manager system setup for us. One thing we couldn't grasp from the training was what is the real difference between an H323 station and a SIP station? It seems that H323 is still managed through ASA, and SIP is through the SM web interface (which honestly...

Right, we had that enabled too. But since the issue was on the 2420 as well, the 46xxsettings file isn't in play. Which is what made us look a little deeper. Finally found it! So far so good

I think we figured this out. In system-parameters coverage-forwarding, changing "Maintain SBA at Principal" to No resulted in a proper transfer. Missed call log is now working, too.

We have a smaller office that is displaying some "odd" behavor in that no missed calls are showing up in the missed call log. Situation is Both on a 2420 and a 9641. When a call is placed to the station that has a cover path to voicemail, then the call history is not logged under the missed...

We have a need to use a script to remove trunk group members, and re-configure it with other members. It'll be used for a disaster recovery standpoint. I'm somewhat familiar with ossi now, but in ossi I don't see where the members are defined. When I do a change trunk on an existing trunk we...

Actually, just fixed this. Running ssh -v remote-server on the Avaya showed the delay was it waiting for GSSAPI authentication. We don't use GSSAPI key store, so I disabled it on my remote server and the login time went down to 2 seconds. Hopefully this is helpful for someone in the future.

We have an SFTP backup that is failing because the timeout is 10 seconds. When I log into the server and try to SSH to the backup server from the command line, I see it's taking 24 seconds before the connection is established. The S8400 is the only thing having this latency problem in this...

Interesting & good to know. Thanks

/usr/share/snmp/mibs/ is a valid folder with about 60 files in it. This is helpful than nothing. Now to poke around I guess and see what OID might make sense!

I could use SNMP - in years past CM SNMP was less than reliable, so we migrated to Python and OSSI. Perhaps SNMP is a bit more stable with the CDOM? Do you know where I could find MIBS for CDOM?

We're using some Python scripts to get us the alarm display (almdisplay) from CM. We've noticed that we've had alarms in CDOM lately that we probably should have known about (simple things like NTP). Is there an equivalent to almdisplay in the CDOM CLI? I don't see one but perhaps it's a...

Thanks, I found it on Avaya's site. I needed it to register a phone to Asterisk. Phone registers, but I'm getting Unsupported Media Type when trying to call a 4621. That's my next hurdle.

Actually, I think I'm all set. There is 1 file on Avaya's support site and it seems to have the SIP firmware included.

Hi there, Looks like Avaya's cleaned up shop on their support site again. I can't find the SIP firmware for the 4600 series IP phones. Specifically the 4621SW. Does someone have this archived on their file servers they're able to share with me? Many thanks!!

Thanks for the help! Think we'll reach out to our VAR and discuss other options.

Maybe about 5 - 10 users at about 3 or 4 different sites. Inbound, outbound, internal, external, all yes.

To provide further info, this is for regular 9641G calls. No agents, no call center, just CM 5.2.1 and CM 6

We have certain extensions which are being recorded for compliance purposes. We've been asked if those extensions could have an announcement played (e.g. "This call is being recorded or monitored"), or a beep tone every so often. Does such an option exist with the ability for certain...

Thanks! A quick test shows that this should do what I want. Now to just figure out how to parse 1400 HEX values and their stations into a CSV. You wouldn't happen to have something like that, would you? :)