Search results for query: *

We have been asked to setup some remote SIP phones for a client. We run a test remote SIP phone into our office, using a Fortigate FW with no SBC and it works great. If this is for a client, would you recommend using an SBC at the clients site? They are only intending on a few remote workers...

Thanks I will give that a try. (FYI the digital phones that are being replaced are mostly 5410's.)

I am trying to do whatever I can prior to the upgrade. We will be upgrading the system to R11.0 and the current digital extension modules will be staying. The phones are not supported in R11, which is why we are upgrading all the phones. We have to upgrade the voicemail pro server as well...

I have a client that is replacing ~80 digital phones with J179, SIP phones. Can I convert existing extensions to the new SIP phones somehow without creating all new extensions? Thanks in advance!

I was hoping for a way to disable the recording. This option if for a PD that would like to ability to disable call recording if they are talking to an informant or something that needs to be kept confidential. But in most circumstances all calls need to be recorded.

If all inbound and outbound calls are automatically recorded is there a way for the end user to shut off the recording? Thanks, Aaron

Westi, Great post!, I totally agree with your comments. We are partnered with numerous other companies and those companies actually protect and value their partners. Avaya does not seem to put forth any effort to stop the sale of "Gray Market" phones to put a value on their partners. The...

Thanks for the info guys, being that Metroline is probably selling "Gray Market" phones we will inform them google search "Gray Market" and make the decision of where they would like to purchase from.

I understand it is in my contract to use a distributor, but how do I explain to a customer that I have to sell you a 9608 for 200+ dollars and they can buy the same thing at Metroline for $112 dollars.

I have a question to other Avaya certified partners. We currently buy all of our Avaya products from distribution, Westcon, Synnex,..., how can Metrolinedirect blow the doors off the pricing we can get from distribution. I am seriously considering purchasing phones only from Metroline as their...