Search results for query: *

Hi All, Wondering if anyone will be able to help with this issue... Customer has Avaya IPO500v2 R10.1.0.7.0(build 4) and App Server with VMPRO, OXP & Media Manager (all on R10.1.0.7). Customer has 50+ Avaya 9641 IP handsets. Users & Hunt groups are configured to send voicemail as email...

Thanks for feedback. To be more specific. If the security settings have been updated (all default passwords changed and all unused Users disabled/deleted). - How is SSA logging "Security Login" = "Success"? - And, Why are the [PC IP Address] , [PC MAC Address] & [PC Login User Name] fields...

Hi All, Hoping someone can shed some light. We have notice a large spike in hacking attempts on our Avaya IPO's - all coming from the same external IP address (5.189.138.135). All systems have unique passwords and all unused accounts have been disabled/deleted. However, we have recently seen...

Any ideas?

Below is monitor trace from the moment the User presses 2... (Note: Some phone numbers and IP addresses have been partially blocked) ****************************************************************************** 10:28:23 237150683mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,259...

- R9.1.500.145 & R9.1.0.437 - Various endpoint including 1416/9508/9641 - Options for the remote parties AA are "Dial 1- to make a payment. Dial 2- for all other enquiries." (Note: It does not matter which option you select. They both give same result. Avaya User is put on Hold and Hears their...

Try this... ** Assuming you are using 3-digit extension numbers 1) User >> Telephony >> Supervisor Settings >>> Disable "Outgoing Call Bar" 2) User >> Short codes >> Add >>> Code: XXX | Feature: Barred | Telephone: <Empty> 3) Make sure you have a system Short code setup to allow the User to...

Hi All, Have a strange fault happening at 2x sites. Both sites have Avaya IPO R9.1 with SIP trunks. Issue: Avaya User dials a specific external number (in this case it is a bank). Remote party answers the call with an Auto Attendant and plays greeting with a list of options. Avaya User dials...

FYI. I too had issue with Manager 9.1.8 "Manager Stopped working" after CSV import. Upgraded to Manager 10.0.0.1 and can now do CSV import without any issues.

I have had a similar problem with VMPro service stopping. Through my troubleshooting, i found that it appeared to be link to the receptionist when she was logged into the softconsole??? Strange... If the reception user was not logged in to the softconsole, she could access the VM and listen...

Hi guys, I am also still quite new to the Avaya platform. I have also encountered the above issues with the 95XX series handsets after upgrading the IPO (using the manager > File > Advance > Upgrade...) I found it usefull to look at a live monitor on the IPO. If I recall correctly, it shows...

True. I have had various issues with the 9508's... - phone lock ups - screeching noise thru speaker when phone receives a page (or auto answer) Advise from tech support has been to upgrade to latest version. This has helped... but still have intermittent issues :-/

Hi All, I have an intemmitent problem at a customers phone system. System: AVAYA IPO500V2 with version 7.0(278401) Lines: ISDN2 BRI (4 channels) Handset: All AVAYA 9508 with R37 Scenario 1: Incoming call rings at Reception. Reception answers and then puts the call on hold (by pressing the...

Is there a way for the end user/customer to administer the system directory? Does it require software, button programming or key stokes? Cheers