Search results for query: *

I know that arabic is not supported and also which languages it supports. But now I need a way to Do with Arabic Language. Should I contact AVAYA to implement this ? Please advice if there's anyway to impelement Arabic voice prompts ?

Thanks for your reply. Could you please explain more ? For example What about language Grammar I mean that in Arabic the grammar is different from English. for example if a sentence is combined from 3 wav : in English the Grammar and the order of these wav files to be played differ in Arabic...

Dear All One of my customers has a branch in Saudi Arabia. I want to put IP Office system with voicemail pro in the branches and Head Quarter ( cause each branch is in different country) and enable dialing feature by IP Line ( in IP Office ) without SCN just dialing feature with shortcodes...

Please try use the IP address of SIP Provider instead of domain name. Instead of N"@curryip.com" use N"@64.58.241.162" Maybe some DNS problem with your IPO Voipinfo

Please visit the link below. It's a Technical note from avaya on how to configure SIP trunks between IPO and SIP Provider. Follow the steps and find if it is similar to what you are doing. https://www.avaya.co.uk/emea/en-us/resource/assets/applicationnotes/bandwidthcomipo.pdf

Dear amriddle01 You mean that the agent himself announce that he is agent number 1 or something else ?

Thanks for your effort tlpeter. I have tested and reach your answer that in Huntgroup User Announcement will not play. Could you please let me know the reference you have searched for this topic cause I don't find anything in IP office documentation. Good Luck tlpeter

I have tested it but not working. test it without voicemail pro. at Incoming Call routing put 300 instead of VM:test1 and add announcement for all extension in voicemail pro ( with Queued start point and a generic action to play wav ) When I dial in to the IP office it directly ring on...

What do you mean bye "Try without the vm transfer to the group" ? you mean in Incoming call routing instead VM:test1 set it to 300 ( the huntgroup )?

Thanks to all answers. I have tested tlpeter and intrigrant 's suggestion. Below is the testing call flow : 1- Define a Voicemail Pro module and name it to test1 2- In module "test1" after the start point I put a generic action to play greeting message and after that put a transfer action to...

Thank intrigrant for his/her Idea and tlpeter for the explanation.

Thanks tlpeter Now I do not access the customer site , as soon as I test it I will post the result to forum.

As tlpeter said "Why does the customer want that ? Maybe there is a different solution " The project is for a call center and the customer want it to announce extension number ( or operator code or something like this ) to the caller. So in Customer care department they could track which...

This scenario is what the customer need,therefore I should implement it or he will not buy avaya.

I have IPOffice 500 platform and Voicemail Pro. I have configured one huntgroup which has 10 user in this huntgroup. Then in Voicemail pro define a callflow which has a generic action and play a welcome message and then a transfer action which transfer the callerto the huntgroup.The huntgroup...