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Hii Everyone i'm facing an issue with the installation of ACRA, it fails at the installation of Biometric Database component installation. the details are as below Avaya Aura 8.1 IX WFO 15.2 the client is using a remote SQL the installation shows installation error code 1603. did anyone...

I'm facing an issue with one of my clients who have IPO SE and ACCS when the client tries to generate historical reports for a month back it's giving no data available. you can not generate reports for any date older than a month. is there a setting or parameter to set the number of months...

Hey Everyone, it might be the wrong place to post this. i'm looking for a decent low level design for avaya aura solution template that can be presented to the client which will have an overview on the solution deployed and the configuration samples with figures and tables.

while creating the call flow there's some templates that you can choose from. depending on what the client requires.

thanks for the help. i installed the patch and sorted the error out appreciate your support

hi, i have the same issue, did u manage to solve it

i did that couple of time. i'm now in process to change the sd card completely and have the licenses re-hosted to the new sd card. but the i heard from someone that it could be the VCM modules. i just want to check if someone faced this issue before and confirm if swapping the sd card will...

update: finally i got it working. in the DECT SC, when you add a server you need to consider the following. Registrar is the domain (domain.com) Primary Proxy is the FQDN of the IP Office (ipo.domain.com) when you add the extension user the ext. no. as the authentication id as for...

update: i managed to upgrade the firmware of the DECT SC to 0450B7 using TFTP as mentioned in the link provided by @critchey. now the issue is that we are back to point 0 were i'm unable to get it to register with the IPO SE. i'm getting 403 forbidden. anyone can help with this

Hey everyone I'm facing an issue with one of my clients who have IPO v11 fp4 with embedded voicemail. the auto Attendant messages are being played in a crappy sound. even the system prompts. if you restarted the system it will work fine for a while and then after maybe an hour it return being...

2.1.0.1 has been removed from the support website . And as per the support team 2.2 is to be released in the coming few days . And i ask myself the same thing as everyone why the hell they are making the vantage upgrade so complicated and needing to have a separate http server and takes time...

I'm sorry did you follow a guide for that, maybe you can share or is it straight forward

Hi Everyone, new issue regarding the same subject, has anyone upgraded the DECT SC firmware from 450B4 to 450B7. as per the documents you should change the filename to upgrade.fwu copy it to the root directory of a SD card insert the SD card to the B169 while turned off power it on go to...

after going through the documents and support site for avaya this is what i found the B169 used to work using 3rd party license rather than avaya ip endpoint license this issue was solved by software upgrade so it requires the below Dect base firmware minimum must be 450B7 in addition to...

hi everybody, i'm having an issue getting the b169 to work with avaya IPOSE. the b169 is connected through ip dect base. i managed to access the dect base and configure the server and extension and register the handset to the base and assign the extension. from ipose, user is created and...