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I'm having issues getting a PRI re-established. There is a RED alarm on the PRI card. We have been having issues with the copper from the provider and the PRI was recently down. The provider claimed it was back up and told the customer the problem was with the PBX. I went through the normal...

Are there any downsides to using the software applications? Delays, tones being heard, etc? It sounds like, when using analog paging system with IP phones, that 3rd party software is the only way to go.

I am working on a bid to install an overhead paging system in a newly renovated building. We use Bogen products and the site has a Cisco IP phone system. I'm not sure what exactly it is, I don't maintain or work on any. The client wants to have pages from phone be heard from both desk phone...

Thanks for the input guys. If / when I find out what the issue is I will post to give an answer to possibly help others in the future.

I have now run into this same problem twice now and am looking for an answer to give to user. At two separate locations with the same area code (724) the users cannot send a fax to a specific number with a (412) area code. They are over POTS lines connected directly to their station. They can...